This shop is a joke. They preyed on my wife trying to charge her $145... read more This shop is a joke. They preyed on my wife trying to charge her $145 for a serpentine belt change after failing her on an inspection. The serpentine belt for her car costs $16. Wow. There is actually a sign in their shop stating that if you give a positive online review they will give you money off service. Enough said. These guys are thieves.
been bringing my vehicles to alden automotive for over 10 yrs great se... read more been bringing my vehicles to alden automotive for over 10 yrs great service great prices highly recomend them for any of your automotive needs
I recently had an appointment to have my warranty rust proof inspectio... read more I recently had an appointment to have my warranty rust proof inspection and to have window water shields installed. I dropped the car off the day before and had the girl at the desk write on the service ticket that the rain guards were to be installed. I also wrote this info on the service envelope. I also stated several times that I had a funeral to attend the following day and needed the car back by 2 pm. I was told that this would be no problem at all. I received the call that the car was ready and when I got there, not only was the car NOT ready but the water guards were NOT installed. I am very disappointed with the service that I have received at your facility. This is not the first time that I have been called to pick up my vehicle only to wait for 30 minutes or more for it to actually be ready. I think Ziebart is a great product but your customer service leaves alot to be desired.
