Buick service near Bronx, NY

I purchased a used 2005 Cadillac Deville on Friday, November 23. The vehicle broke down and died by 10:00 p.m. Saturday evening when my wife attempted to use it for work. The battery was dead and required replacement on Sunday, November 25. The cost for replacement was $175. The battery inserted and sold with the car was not the correct one, and was much too small for this vehicle according to the auto parts store. This explains why the car needed to be jumped several times before we test road it at the dealership. I was told it wouldn’t start immediately because it had been sitting for an extended period of time. That was not the issue or case at all. The car’s original battery had been removed and placed with a smaller inferior one. Despite repeated calls and e-mails to our salesman and the sales manager who handled all the paperwork to rectify the situation, it still hasn’t been addressed. I was told it would be handled within 24 hours once the service manager was contacted and questioned. The dealership won’t return any further calls or messages. The sales manager Vinny refused to come to the phone to further discuss the problem and had one of his salesmen tell me there was they nothing they could do and he was too busy. The second issue is false advertising on the same vehicle. It wasn’t until we discovered smoke and burning runoff on the engine that we were told that the engine had been replaced, and the original was blown upon receiving the vehicle. This was not mentioned or indicated in the car dealership's ad. We decided to take the chance on the replacement engine when the sales manager agreed to give us a 1-year warranty on the replaced engine. He would not, however, disclose how many miles this replacement engine had. A simple $175 check for the replaced battery would have made me a happy customer. I completely understand there's going to be problems when buying a used vehicle as is, but to have the car die 24 hours later is completely unacceptable.

A full service shop that provides body and frame repair for all makes and models of automobiles. Our trained and certified repair technicians can have your car looking like new again.

Thank you for choosing Ricca Auto Body! Since 1977, we have proudly offered a wide array of professional collision repair services in Hackensack, NJ. We look forward to you giving us the opportunity to serve you. We show how much we care about our customers, not just by performing quality repairs, but also about by using official OEM-recommended/required parts and procedures to repair your vehicle. What can you expect when you come to Ricca Auto Body?

Welcome to Hackensack Auto Wreckers Inc! Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service. We know you have a choice of auto repair companies in the area, and we appreciate your consideration. Since 1972, we have gained the experience of being able to provide the type of auto part that you need. However, if you don't see exactly what you're looking for here, please contact us and we will do everything we can to satisfy your needs. We look forward to hearing from you soon. We are conveniently located in Hackensack, NJ, and serve the surrounding areas. We want to make your experience as affordable as possible, which is why we offer free estimates.

I was looking on yelp for a good mechanic in Ridgewood and came across a recommendation that I was impressed with and decided to give the shop a try. I was so impressed with the cleaniness of the place (they are usually very dirty) and the knowledge the mechanic had, that I felt comfortable leaving my Chevrolet Truck there. I needed an inspection and once I started to explain a strange noise in my truck, Ken, the owner of the shop, told me I needed brakes. I had him do the job. I was happy with the repairs he made. My truck never felt this good. His prices are fair and I am glad to say I will be coming back and recommending him to everyone I know who needs a good mechanic.

The mobile service was great! They came at the time they said they would, took my old battery out, popped the new one in, 30min tops! They were very Friendly, friendly is good! I trusted them right away. My baby(car) is old and her age shows, i need a shop that can keep her going. I need a Honest mechanic that I can trust and wont BS me. It is very HARD for a single women to find HONEST TRUSTWORTHY Mechanics, I feel like I have. Plus they are right next to TJMAXX!

great job, thanks for the good work

Great repair service, tune up, brakes and suspension repairs. Great customer service as well. Thank you Paul!

Great shop and mechanic! I would recommend this shop to any friend or family member. -Coutral White

THEY REPAIRED MY BRAND NEW KIA 2013 VEHICLE WITH SPRAY PAINT AND IN LESS THEN 1 YEAR I HAVE RUST GROWING IN THE REPAIR SPOT OF MY BRAND NEW 2013 KIA SPORTAGE!!!!DO NOT TAKE YOUR CAR HERE!! THEY DO WORK THAT COST $3,00.00 FOR $1,00.00 THEN CHARGE THE WHOLE $3,000.00 I HAVE PICTURES AND RECEIPTS TO PROVE THE WORK PERFORMED ON MY BRAND NEW VEHICLE THE BEST PART IS THAT KIA GIVES THEM MOST OF THERE BODY WORK.THEY HAVE SUCH BAD SERVICE.