Buick service near Brooklyn, NY

Female owned and operated, serving the community in the same family, same location since 1933.

I purchased a used 2005 Cadillac Deville on Friday, November 23. The vehicle broke down and died by 10:00 p.m. Saturday evening when my wife attempted to use it for work. The battery was dead and required replacement on Sunday, November 25. The cost for replacement was $175. The battery inserted and sold with the car was not the correct one, and was much too small for this vehicle according to the auto parts store. This explains why the car needed to be jumped several times before we test road it at the dealership. I was told it wouldn’t start immediately because it had been sitting for an extended period of time. That was not the issue or case at all. The car’s original battery had been removed and placed with a smaller inferior one. Despite repeated calls and e-mails to our salesman and the sales manager who handled all the paperwork to rectify the situation, it still hasn’t been addressed. I was told it would be handled within 24 hours once the service manager was contacted and questioned. The dealership won’t return any further calls or messages. The sales manager Vinny refused to come to the phone to further discuss the problem and had one of his salesmen tell me there was they nothing they could do and he was too busy. The second issue is false advertising on the same vehicle. It wasn’t until we discovered smoke and burning runoff on the engine that we were told that the engine had been replaced, and the original was blown upon receiving the vehicle. This was not mentioned or indicated in the car dealership's ad. We decided to take the chance on the replacement engine when the sales manager agreed to give us a 1-year warranty on the replaced engine. He would not, however, disclose how many miles this replacement engine had. A simple $175 check for the replaced battery would have made me a happy customer. I completely understand there's going to be problems when buying a used vehicle as is, but to have the car die 24 hours later is completely unacceptable.

great job, thanks for the good work

my car was sideswiped and even though there was not much damage it looked ugly. Took it to Barrys and they did an awesome job!!! Very satisfied. Car looks great. Thank you Barry's Auto Body!!!

My Son highly recommended Laub’s Auto Body. He had his car repaired by Laubs in 2004. My son assured me that I wouldn’t be disappointed because they do amazing work. I went down to Laubs and meant with Kevin. He checked the car and agreed to make the repairs. Kevin showed great professionalism and patience throughout the whole process by keeping me up to date on the progress of repairs. He was on point with everything. His amazing team was efficient and repaired my car as scheduled. If I ever need auto body repairs, I would definitely return to Laubs. They’re a family run business. They’re loyal, trusting and best of all, treat their customers like family. My experience with Laubs was a positive one and most of all, I highly recommend Laubs Auto Body for your repair needs. Thank You Laub’s for everything! I couldn’t be happier. ??????

Joe, Anthony and Roger and the staff are the best. They talk to you like a person. I've been to many shops over the years and these guys are knowledgeable, experts , fair, patient, trustworthy and best of all treat you with the utmost respect and tell you exactly what's going on with your car in a way that you understand fully. I would never go anywhere else and you shouldn't either.

Amazing customer service, I was attended to immediately they are kind and curtious professional Mechanics who are dedicated to there customers. I had great experiences every time I went. A lil pricey but the job gets done. And they are also Christians like me whom I can trust telling the truth and honest. Thank you Joe and Ed for your service I am honored to know who I'm dealing with. May God Bless You all I will recommend Zaloom's to all my family and friends.

Very kind shop manager who was able to get my car done the same day. I was very happy with the service and the prices. This was my first time at this repair shop but I will certainly go back in the future!

Just pulled in to ask about a service for my vehicle. Great news, the staff is all well fed. They were all sitting around in the break room just behind the front counter. I walked in, said hi and waited for a reply. The men - about 5 - just kept shoveling food into their mouths and stared at me. Odd, so I waited a moment. Then asked if there is anyone who can help me. They all - and I mean ALL - averted their eyes and went for another forkful. "Soooooo, should I just wait guys?" Another forkful. "Should I just go then," I asked. Finally got an answer. One guy took the time between stuffing his face to shrug at me. I laughed and left. Great place. Can't wait for the failures who run it like this to sell it to someone who might care. I certainly wouldn't want people with that level of pride or care working on my car. So many options with people who don't suck. Go elsewhere. Life its too short to wait for lunch break to end for basic human respect.

Dishonest! I'd beware of this place, SERIOUSLY. Says repairs need to be done that are not necessary. Charges for repairs that are not made! Stay away if you're smart! EVEN THE BBB SAYS SO! I found Ten Point Auto, just down the road, to be much better. Honest & quality work. I learned the hard way. If I was smart if have done some research. There are bad reviews all over the web! Google, Yellow Pages, just do a search and you will see.

We are a family owned and operated collision shop specializing in minor to major vehicle accident repairs and claims. We do accept all Insurance companies, and are a State Farm Direct DRP. Our repairs are all guaranteed, and our paint is also guaranteed for life for flaws, or defects.