Lexus service near Little Neck, NY

Very kind shop manager who was able to get my car done the same day. I was very happy with the service and the prices. This was my first time at this repair shop but I will certainly go back in the future!

Just pulled in to ask about a service for my vehicle. Great news, the staff is all well fed. They were all sitting around in the break room just behind the front counter. I walked in, said hi and waited for a reply. The men - about 5 - just kept shoveling food into their mouths and stared at me. Odd, so I waited a moment. Then asked if there is anyone who can help me. They all - and I mean ALL - averted their eyes and went for another forkful. "Soooooo, should I just wait guys?" Another forkful. "Should I just go then," I asked. Finally got an answer. One guy took the time between stuffing his face to shrug at me. I laughed and left. Great place. Can't wait for the failures who run it like this to sell it to someone who might care. I certainly wouldn't want people with that level of pride or care working on my car. So many options with people who don't suck. Go elsewhere. Life its too short to wait for lunch break to end for basic human respect.

Dishonest! I'd beware of this place, SERIOUSLY. Says repairs need to be done that are not necessary. Charges for repairs that are not made! Stay away if you're smart! EVEN THE BBB SAYS SO! I found Ten Point Auto, just down the road, to be much better. Honest & quality work. I learned the hard way. If I was smart if have done some research. There are bad reviews all over the web! Google, Yellow Pages, just do a search and you will see.

I just want to say thank you, It's been a long time since i have felt good after having my car repaired, my farther was a diehard sears customer until they screwed up his car, we then started going to pepboy's, not much better, my neighbor said go to mavis, wow what a mistake, i was buying tires the next thing i knew they wanted to sell me brakes front and rear, i told them they were just replaced 8 months ago, then they said my struts were no good and that i needed a bunch of services, i was lucky to get out alive. A co worker sent me to roadside tire, they did the right thing on my car so i went back a couple months later with my wife's car and they took care of me again, its like i am a family member it's really great. that's why i am writing this review i hope it helps some one.