Tune up service near Monsey, NY

Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.

I have been using Parkway for over 5 years, and have found them to be the most honest and reliable service center that I have ever used. It is a wonderful feeling knowing that Ronnie and his crew always take great care of my car and if there is a problem they will do a great job fixing it and at a fair price. I have recommended Parkway to 5 people at my job and they have all been very extremely happy with the way they have serviced.their vehicles. I highly recommend Parkway! Mitchell K. Queens Village, NY

For all your European Car Repairs without being ripped off, especially the dealership, ADRIA MOTORS is the place to have the job done right!! The guys in Middle Village is still thinking about it and the guy in LIC is looking for used transmissions. Mille told me to bring it down and Eka agreed with me that the valve body was defective. VW dealer said $ 3200 and the tranny guys wanted $ 2700 for a used (49K) transmission? At Adria Motors, they treat you as family and take car of your car as if it were their own car. Thank you Mille, Eka, and the crew, you are the BEST!! Elvis Frias Ozone Park, NY VW owner 11 years

At Pomeroy’s Garage Inc., we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first. Pomeroy’s Garage Inc., is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs.