These guys just replace things one by one, charging you as they go, un... read more These guys just replace things one by one, charging you as they go, until they get it right--or not! $784.87 (replace struts) didn't fix the problem I specifically brought it in for, "a vibration at 60mph," so I brought it back a month later after being promised on the phone, "We'll make it right for you." This time I was charged another $103.98 (replace tie rod) only to drive away with a car that still vibrated (I even took the Asst. Mgr. for a ride so we could share the experience together.) So they refund me the $103.98, they say I need a new steering rack, and they'll do it at the discounted price of another $500. It didn't make sense to me that a steering rack could cause vibration, and when the manager sensed that I wasn't going to play this game anymore he became mean and told me to go somewhere else. So I went somewhere else--Google--where I learned that vibration can be caused by bad brake rotors. I spent $71.26 at a parts store for two new rotors and after a couple hours under the car I was driving around at 60mph with no vibration! It cost me $784.87--and if I hadn't smartened up in time over $1284.87 (because the new steering rack wouldn't have fixed it either)--to learn "Ithaca Midas is a money pit!"
I live in Boston but my son is at Cornell with his 2000 Saab. I have b... read more I live in Boston but my son is at Cornell with his 2000 Saab. I have been extremely pleased with Pellegrinos. They have ensured that my son is safe and his car reliable. Rose and Nick are efficient, convenient & reasonably priced. I will miss them when my son graduates next week!
Very trustworthy people! I have been brining my car here since they h... read more Very trustworthy people! I have been brining my car here since they have opened and they have never once done me wrong. In fact my wife goes there too, we both love it. They are fast and honest! I would recommend Oil Xpress to anyone. I read the previous review and wonder why this person felt as though she was being taken advantage of because she was a woman ( I only say this because a woman herself works there). They are a family owned and operated business and when I go there I feel as though they are welcoming and friendly. I especially love their speed and accuracy! Keep up the good work Oil Xpress!
