Car accessory installation service near Rochester, NY

Went in about 3 weeks ago for a new stereo with Carplay. They had an awesome Alpine unit that does everything I want, the employees were all very professional, Chris did a great job performing the installation and Travis had all the answers while getting me a great price. They were even able to make my factory reverse camera to work with the new radio. Cannot recommend them enough!

I recently had an appointment to have my warranty rust proof inspection and to have window water shields installed. I dropped the car off the day before and had the girl at the desk write on the service ticket that the rain guards were to be installed. I also wrote this info on the service envelope. I also stated several times that I had a funeral to attend the following day and needed the car back by 2 pm. I was told that this would be no problem at all. I received the call that the car was ready and when I got there, not only was the car NOT ready but the water guards were NOT installed. I am very disappointed with the service that I have received at your facility. This is not the first time that I have been called to pick up my vehicle only to wait for 30 minutes or more for it to actually be ready. I think Ziebart is a great product but your customer service leaves alot to be desired.

We sell and install home and mobile electronics, including remote vehicle starters, stereo and video systems, radar detectors, marine audio, collision avoidance systems, GPS systems, and more.