Mr. JUNIOR GENAO, the sales representative, has helped me tremendously... read more Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon
I am extremely satisfied and appreciative of the work that the staff a... read more I am extremely satisfied and appreciative of the work that the staff at Tolima Auto Center did on my new car. I was very nervous about who was going to work on my brand new car ( Brand new 2016 Jeep Renegade) that was involved in a hit and run just days after it left the dealer. The car looks perfect. You would never know that such intensive work had to be done. Their office staff is responsive, professional and very pleasant. I will definitely be going back to Tolima for any work needed in the future. -Michelle
Nicholas S 347-836-1574 - Logistics manager of this body shop had a cu... read more Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!
