Just want everyone to know how Romano Toyota treats people. This was m... read more Just want everyone to know how Romano Toyota treats people. This was my baby she was my lease and in no way was I wanting to give her up at the end. When I leased her three years ago I was told yes you can buy her out at the end and we will help you...Three years later me taking care of my vehicle because she would be my forever... Not only was I emotionally attached to this car for many reasons I loved her...I go in to buyout my Rav to be told nope we don't do that anymore. No honor in their word and when you go to Burdick they are handling all Romano's buyout because they don't do them anymore Now when I was at Romano the sales man Ian stated to me my car was worth nothing cause I had one accident reported and that's even if they wanted to buy it if they would give me anything beside my buy out price of 19025.00 mind you look at the miles.. not even close to 36,000. Went back after him cause her I am in tears cause I don't want to let go of this car and not once did he ask why is it that you have such an emotional attach to a car that it's making you cry..he just didn't care no one did. Went back to look at other cars which anyone knows looking for a car is sooooo not fun . Still they wanted to give me nothing for my car cause remember it's not worth anything..but yet here it is on there lot for 27,995. Where the buyout was 19025.00 how is that fair. They gave me nothing , emotionally crushed me, financially put me in a harder spot because I had to go get a new car yes somewhere else.. and all I wanted was my own original Rav.. Greed hurts and I hate to say this but I wish no luck to the person who gets that vehicle because they got or out of Greed of a company #romanotoyota
THIS repair shop has been my go to store for years. They give me a fa... read more THIS repair shop has been my go to store for years. They give me a fair assessment of the job and options for repair. Sharon Reed Cortland New York
I have found these guys to be the most honest mechanics I've met. The... read more I have found these guys to be the most honest mechanics I've met. They work on our cars whenever needed. There's a sign in the office that says they strive to do one random act of kindness a day and I believe they live by that. They tell you when something is not worth fixing and when it is and what you can get by with and what you can't. I don't ever leave there feeling soaked even if its an expensive repair. The owner will even give you a ride home personally if you need to leave your car and have to take a cab. We have an 05, an 07, and a 2010 with a wide range in mileage. Wouldn't take our cars anywhere else!
