Mr. JUNIOR GENAO, the sales representative, has helped me tremendously... read more Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon
Worst body shop in queens,Gave my pearl white g35 to them for minor wo... read more Worst body shop in queens,Gave my pearl white g35 to them for minor work on the bumper.Got my car back with blue paint and scratches all over my hood, a parking ticket in the mail because they left it outside on the street with out notifying me and then charged me for spraying over a full bumper when they only sprayed a little part.
I have used many shops over the years but now I will only go to Rice's... read more I have used many shops over the years but now I will only go to Rice's - they are always fair, they know what they are doing, and maybe most importantly: honest! Truly exceptional - definitely recommended!
