Mufflers repair service near Alliance, OH

by Kevin 12/15/2011 Bad Attitude, Poor Service, and they almost killed me. 1. Bought 4 new tires. Not only did they put the wrong tires on, they tightened the lug nuts bolts too tight and 3 for the 5 snapped off the front right before I discovered the problem after just getting off the highway at speeds of 65 mph. They did repair the lug nuts bolts, but claims it was not their fault, that "someone else tightened them". No one had touched the tires after their work. 2. Bought another set of tires and had a front end alignment. Upon returning and complaining about the front end pulling to the left this taking one of their "tech" with me on a road test to show them what it was doing, they claimed it was "to the specks of the Chevy. One the next visit a week later. the "tech" claimed it was do to the crown in the road and not their work. It would pull to the left even when the road slanted higher to the left, not to mention he passed huge amount of gas in my truck , as a F--- You, before handing me my keys back to drive away. It still pulled to the left. I had to take it to the dealer to get it alined. When speaking to the owner, he claims their work is fine and that we should not do any more business. I said "Happy NOT to do business with a shop that I have had nothing but problems with".

I love these guys. I take them for all my car needs and they have cut me breaks when I was flat broke and needed to limp along. They are in the business to build long-term relationships, not to make a quick buck. Reliable, skilled crew, friendly service.

Left vehicle there to perform simple repairs to do and written down too. 5-working days later after calling, and them saying they are getting right on it. I finally had wife call 5 days later to pick up done or just pick up undone. It was picked up undone. Seemed like OK people but what a way to waste my time. Now I am going to check a past job they did for me just in case. You decide

Ganley Ford Truck & Fleet Center is Dedicated to reducing downtime, which is important to any business. We have heavy truck lift capabilities up to 40k lbs., seven parts trucks on the road every day in Cleveland-Akron-Canton areas to get the parts needed to repair your vehicle quickly. Special fleet pricing on all commercial accounts. Any make or model welcome. Most repairs are done same day. Call and ask for Paul Wilson- Service Director. We have one of the largest inventories of new and used vehicles. All Ford Motor Company plans welcome. Sales is open 7 days for your convenience. The Ganley Ford Collision & Body Shop is full service to keep your vehicle looking new. We work with all insurance companies.