I was driving through town when my BMW started to smoke from under the... read more I was driving through town when my BMW started to smoke from under the hood! Eric and Scott were able to diagnose and repair my BMW quickly and get my back on the road! Great Techs and great guys to deal with!
I have been to this shop for years, it recently changed management and... read more I have been to this shop for years, it recently changed management and only went downhill. I took my vehicle in for strut repair, an unrelated transmission gasket repair and an oil change. My main complaint was my car was shaking on acceleration/deceleration. 24 hours after they said my car would be complete and $1600 later, my car is shaking on acceleration, deceleration and idle. They put in the wrong weight of oil but "graciously" changed it again without charging me again. When I communicated my frustration I got an empty apology and an offer for a free oil change in three months. Between the poor communication of when to expect repairs to be completed and the shoddy work, I would recommend people avoid this shop.
I took my car in for a power steering and a oil pan repair. They state... read more I took my car in for a power steering and a oil pan repair. They stated that the repairs were completed but neither were. They actually damaged my oil housing. I called cooperate who set up a claim and sent out an inspector to see what the issue was. After the inspector stated they damaged my car and should pay to have it repaired. They then never contacted me and when I called I was told that I need to file a claim with the bbb/state because they are not going to repair what they damaged. They damaged my car and then say too bad get it fixed oh and pay for our mistake
