Toyota service near Columbus, OH

Expert Car Care is a complete auto and motorcycle repair, maintenance and customization garage serving Columbus, Ohio and the surrounding areas. We offer ASE Certified Mechanics with over 25 years of experience. No job is too big or too small. We are conveniently located on Morse Road in North Columbus. Free estimates. Please visit our website for a partial list of services performed: www.expertcarcareshop.com MISSION STATEMENT: *Perform high quality repair service at a fair price. *Have a personal obligation to each customer. *To recommend services, repairs and maintenance that are necessary to maintain the vehicle in safe working order. *To only use products which are safe and equal or exceed those recommended by the vehicle's manufacturer. *To service and repair vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.

Our Columbus service center is locally managed and serves as an operations center for our sales representatives, customer service representatives, and mobile technicians. Our trained staff will be personally handling your auto glass claim instead of some nameless operator working in a giant call center hundreds of miles away.

I have been to this shop for years, it recently changed management and only went downhill. I took my vehicle in for strut repair, an unrelated transmission gasket repair and an oil change. My main complaint was my car was shaking on acceleration/deceleration. 24 hours after they said my car would be complete and $1600 later, my car is shaking on acceleration, deceleration and idle. They put in the wrong weight of oil but "graciously" changed it again without charging me again. When I communicated my frustration I got an empty apology and an offer for a free oil change in three months. Between the poor communication of when to expect repairs to be completed and the shoddy work, I would recommend people avoid this shop.

Full service auto & light truck repair for all makes and models. We use ASE Certified mechanics and provide a repair service guarantee of 36 months or 36,000 miles.

I had Met Jon Ketchum though my work. I have had met other people within his profession and decided there firm was a class act barring NONE . Upon having my vehicle repaired.I was informed of the repairs that would be needed as well as the cost of the repairs.They were up front. As well as thorough thru out the repairs. Upon the repairs they were more than honest on the time they had spent to perform the repairs. I AM so pleased with their service as well as cost i would HIGHLY recommend them to any one in need of automotive repair. Jerry Kahler. A special Thank You To Jon Ketchum & His staff. I will Not have anyone else work on my vehicles