Customer service was excellent. I felt very well taken care of. The pe... read more Customer service was excellent. I felt very well taken care of. The person that helped us was very informative, professional and pleasant to work with. I had a transmission rebuilt and car drives good now. Overall I am satisfied and would recommend customers to definitely come here for transmission work.
My wife was given a 2004 Lexus ES300 by her mother. It had sat for ab... read more My wife was given a 2004 Lexus ES300 by her mother. It had sat for about year before my wife started driving it. Although the car was in great shape we soon learned that it needed a brak job. We took it to a dealership in Delaware, Ohio and were given an estimate of almost 1/2 the cars value. I decided to go online and look for another mechanic in the Delaware area. Boy was I glad I did. I read a bunch of reviews about James Church and his staff at Oxford Automotive and decided to contact him to discuss our issues. He was very careful to not badmouth the dealership I took the car to, which was clearly due to his Faith. He suggested I bring the car in and he would give us PT Crusier rental car for a set one time price that is equal to a daily price from rental agencies. Long story short, he was able to fix all of our issues and them some and still save us over $500 from what the dealership was quoting. He also made suggestions as to what might be needed in the future but never once pushed to have it done immediately. The entire staff we dealt with was so nice and proefssional which was quite refreshihng. This is one place that does business the old fashioned way and we were so appreciative of the honesty and quality of work. Thanks so much James, and also thank your staff for us!
Warning?!!! Run, don't walk but run from this shop. In my opinion the... read more Warning?!!! Run, don't walk but run from this shop. In my opinion the prices are way to high and they guess on the repairs and your expense. When I picked up the vehicle, the cloth seats were greasy and dirty.