I bought RV equipment online- needed to return it for refund and they ... read more I bought RV equipment online- needed to return it for refund and they claimed they never received it and refused the refund.
Was accused for breaking a graden decoration on the while playing mini... read more Was accused for breaking a graden decoration on the while playing mini golf. This was only our second vist to the camp ground so we were not regulars. The lady carla (the camp manger) aproched us at our camp site a couple of hours after playing and ask us wat happened. We explained and even had a witness (a camper next to us who was playing at the same time) and she did not belive us. We asked her to speak to the fellow campers as a witness. She would not talk to them and she told me I need to leave other campers alone or she would call the law enforment. She walked away calling us liers and she would report it to the law in the morning. So, we packed up and left. Terrible service, which is a same because it is beautiful there.
VERY POOR SERVICE...NO INTEGRITY... THIS COMPANY WILL LIE TO YOUR FACE... read more VERY POOR SERVICE...NO INTEGRITY... THIS COMPANY WILL LIE TO YOUR FACE OVER AND OVER AND ATTEMPT TO FRAUD THE RV COMPANY YOU PURCHASED YOUR RV FROM. WE WERE REFERRED TO SMITH RV FOR WARRANTY WORK... SMITH RV ROLLED OUR AWNING UP BACKWARDS AND BROKE IT! THEY TRIED TO FRAUD THE DOMETIC AWNING COMPANY AND PASS IT OFF AS WARRANTY COVERED REPAIRS! WHEN DOMETIC REFUSED TO COVER WHAT THEY BROKE SMITH RV REFUSED TO FIX OUR RV! THEY ALSO TOOK THE HYDROLIC SWITH OUT TOOK THE WIRING HARNESS AND LEFT AN EMPTY HOLE IN OUR CAMPER... AFTER A MONTH OF BEING STUCK IN AN RV PARK AND LIED TO NUMEROUS TIMES WE GOT ANOTHER COMPANY CLOSE BY TO FIX OUR RV. EXCELLANT COMPANY! MOTOR SPORTS OF CELINA OHIO. AWESOME SERVICE TOO! WE TALKED TO AN ATTORNEY AND FILED A SUIT IN SMALL CLAIMS TO GET REFUNDED FOR THE AWNING SMITH RV BROKE AND OTHER COSTS. I WOULD NEVER GO TO THESE PEOPLE AGAIN! WE BOUGHT OUR RV AT LAKESHORE RV IN MUSKEGEON MI. EXCELLANT COMPANY TO BUY FROM WITH INTEGRITY AND HONESTY! AND THE BONUS...ITS AN RV WAREHOUSE! WE SAVED 18,000 ON OUR RV FROM OTHER CONSUMERS! SO IN MY OPINION IF YOU WANT QUALITY SERVICE AND REPAIRS GO SOMEWHERE OTHER THAN SMITH RV!
