Retail tire service near Moraine, OH

Steve Koebbe, Owner, has over 33 years professional automotive experience. We have been voted the BEST Auto Repair in West Chester/Liberty Township area for two years in a row - by Pulse Journal Readers. Our shop has some of the newest and most advanced wheel alignment, tire balancing and air conditioning equipment available. Comfortable waiting area offers Wi-Fi and Dish TV.

Here is the story, my daughter lives two hours away from me (her DAD) I have been in business for 30 years but have been an auto and Harley Davidson mechanic and body man for 40 years. my daughter has been there when I worked on cars and motorcycles. Custom cars, Harley, race cars and just regular vehicles. I taught her a lot about what I do. She is very smart about a lot of things, but you try your hardest to make her look stupid. Yes her ABS light was on. when she said she pulled the fuse for the ABS you tried to tell her how unsafe it was and what made her think it was a good idea to do that. She tried to explain to you that when you are having trouble with the peddle either getting hard or going to far down on ABS, unplug it or pull the fuse, until you can get the censers fixed it will just be like a regular brake. You know they had regular cars and trucks back in the day, and I and my daughter know how to drive with out ABS.I know you were just trying to make more money, NOT COOL! Also you told her she had a tire out of balance. Now I want to know how you knew that if you did not drive it.? The only why to tell is to drive it to see if there is a shake, or put the wheel on the balancer. Or do you have some new tool I don"t know about.I don't do business that way I have always been honest with my customers and have never tried to sell them things they did not need or want, or make them feel dumb. She came in for a $21.95 oil change and paid 136.00. even with you balancing 4 tires that at most would be $10.00 a tire and one air filter does not come to $139.00 with a $59.00 discount off the labor. She will drive to my shop and I will do all the work on her truck. She will never be back there. If I had more time and money, I would put a shop over in Springfield and do it right. I am very ashamed to know there are still Mechanics out there that treat people the way your shop does.

My boyfriend went here to get his car worked on with my GPS in his car. He forgot to put it in the glove dept. so it was on the floor. After they worked on it the GPS disappeared. We filed a police report but no one fessed and the manager said we were liable. Companies are supposed to take care of their customers and we felt the exact opposite. We have not gotten reimbursed. Be careful of your things if you go here because if they happen to disappear they are not held liable.

Full Automotive repair on all vehicles including medium and large truck. Serving Butler County since 1990