Great service and a reasonable price!
It should be ZERO but one star for the poor worker who deals with this... read more It should be ZERO but one star for the poor worker who deals with this. In all my years in the service industry I always keep a keen eye out on how other companies operate when I visit their establishment. To say I was appalled at the behavior that was shown while me being "a potential" customer at Wilkersons last month would be an understatement. I was greeted by a nice lady who was assisting someone on the phone at the same time and was quite busy. I gladly waited as she wrapped up with the customer on the phone all the while still advising me, she would help me asap. All the sudden what I assume is the manager or owner stormed in and gave the lady the evilest look and as he went by started to berate her about me waiting. I was speechless and as I was getting ready to say something he stormed out to the shop area just as fast with lewd profanities for all to hear. I politely nodded to the lady while she was finishing her call and left and never looked back. Autowise on Main is the place to go, a complete friendly staff not just one person
My wife was given a 2004 Lexus ES300 by her mother. It had sat for ab... read more My wife was given a 2004 Lexus ES300 by her mother. It had sat for about year before my wife started driving it. Although the car was in great shape we soon learned that it needed a brak job. We took it to a dealership in Delaware, Ohio and were given an estimate of almost 1/2 the cars value. I decided to go online and look for another mechanic in the Delaware area. Boy was I glad I did. I read a bunch of reviews about James Church and his staff at Oxford Automotive and decided to contact him to discuss our issues. He was very careful to not badmouth the dealership I took the car to, which was clearly due to his Faith. He suggested I bring the car in and he would give us PT Crusier rental car for a set one time price that is equal to a daily price from rental agencies. Long story short, he was able to fix all of our issues and them some and still save us over $500 from what the dealership was quoting. He also made suggestions as to what might be needed in the future but never once pushed to have it done immediately. The entire staff we dealt with was so nice and proefssional which was quite refreshihng. This is one place that does business the old fashioned way and we were so appreciative of the honesty and quality of work. Thanks so much James, and also thank your staff for us!
