Oil change service near Springboro, OH

This place surprised me a bit. All I needed was to have the horn replaced, but I found a popular small, family owned automotive business. It seems they've been in business for a long time and are fully ingrained in the neighborhood. The service time and cost was very reasonable. The attitude was welcoming and customer oriented...I was offered home made chocolate chip cookies that another customer dropped off..it seems this is a usual practice. :) I didn't have a chance to wonder when my car was going to be completed nor did I feel like I had to worry about exorbitant prices. I'd definitely go there first if my car needs service

I called for a quote on a timing belt and water pump. They gave it to me right away and set up an appointment for the next day. It was ready when promised and was what they quoted. It also came with a 2 year, 24,000 mile warranty. This is a family owned business that has been here for 20 years. (and I just now found them) I'll be back.

I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS but you have to for the review. I'm writing this review just for people to BEWARE!

The manager of this store refused to change my oil saying that according to company policy because my engine was too loud he would not change my oil. He said he was afraid I would try to sue him if my engine failed. I then went to a different garage in Huber Heights and found out that the manager of Midas was calling around to other garages warning them not to change my oil. Talk about profiling someone has it come to this being hassled by managers just to get your oil changed. Well perhaps he thought I was the CEO of Midas who bought a used truck in Dayton to see it any Midas garages would service a truck that had engine noise. By the way my truck has always had a loud engine and is a 1990 Chevy full size. You should have heard how loud the Ford 150 was that they serviced with no problem.

Mark and his guys really helped me out! They went the extra mile to get the lowest cost for parts, knowing cost was sensitive. They explained everything and made it as painless as possible. I am never taking my car anywhere else!!

Steve Koebbe, Owner, has over 33 years professional automotive experience. We have been voted the BEST Auto Repair in West Chester/Liberty Township area for two years in a row - by Pulse Journal Readers. Our shop has some of the newest and most advanced wheel alignment, tire balancing and air conditioning equipment available. Comfortable waiting area offers Wi-Fi and Dish TV.