Mercedes benz service near Willoughby, OH

They promised a free evaluation via a video on the Google page presented by the president of the company! They lied!! They charged me $200 to look at two simple concerns with the promise that IF they found the problem they would put the evaluation fee towards the repair. Another lie! Typical bait and switch move. Promise from three different employees. Well guess what? They couldn’t find anything wrong. So now I still have the issues with $200 less taken by this garage. I emailed them twice showing them the video clearly stating that the evaluation was promised as a complimentary inspection. They ghosted me and refuse to refund my money and refused to honor the video!! I wonder if they’ll take it down after this is submitted. I want a refund and I want the promise in the video by the president to be honored!!

By far the best experience I have ever had with an auto repair shop! Tom Hall

This service was incredible! The mechanic was timely, knowledgeable, and professional. I had my oil changed and break pads/rotors replaced without leaving my house... and for cheaper than your standard shops. My favorite part? I wasn't being upsold on air filters and fluids! Price and service was transparent. Definitely using Wrench again. Andy W.

I had a great experience here with my car. They did a fantastic job and were extremely knowledgeable. I had to work the next day and they even offered me a loaner car until the work was done which only took one day. I will definitely recommend them to my friends and family. Cassandra Casteel

For 60 years Concord Auto Repair has served northern Ohio. We're here to help you steer clear of any roadblocks along the way and keep you comfortably in the driver's seat.

Wonderful shop! Great people! Reasonable prices! Excellent work!