Radiator repair service near Dover, OR

Full Service Automotive Repair, Service and Maintenance Located in Historic Downtown Gresham ASE Certified Technicians DEQ Recognized Repair Facility "We Treat Your Car As If It Were Your Own"

I first brought my car into Nick's a few years ago. Got an excellent assessment and had about 1k estimate in suggested repairs. I could not afford this at the time so I did not fix all of the suggestions. And I never came around to it, until recently last week when I sent my car back in. I was expecting the same suggestions as last time, and probably even more. Though during this latest assessment, two of the issues from last time were not found. So I'm concerned that this newer assessment was not as thorough or the mechanic was not as experienced as the last one. This is disappointing, because I was interested in getting them all fixed. Secondly, the communication was just sub-par. When I dropped off my car I was told I would probably receive a text in the next 2 hours about what repairs need to be done. Four hours later I call because I have not received anything. They say that I will be emailed very soon. Nothing for another two hours. I call and they are surprised I didn't receive the email, but then it was sent promptly. They say the repairs can be done by the end of the day or maybe first thing in the morning. The morning came around and I didn't get a call or anything. I call around noon and they are just getting to my car. I end up getting my car around 3pm. I did not expect my car to be gone for a day and a half just for a steering fluid change. I understand if things get pushed back, which is expected with staff shortages and modern issues since 2020, but I just wish the communication was better. The whole time I felt like I was given the impression that my car would be done very soon, but it was pushed back and back without me being told, I had to call and ask. Lastly, I got a text message asking how my experience went. In short I mentioned some of what I mentioned in this review, and I didn't receive any response at all. So again with the communication issues. I will say that I do trust this shop and the folks that I communicated directly with were exceptionally nice and welcoming, but there are definitely things to work on.

Brought my car here after another shop had it for over a month without even looking at it. Car was done in 3 days and work is guaranteed for 3 years. Nice to have my wheels back and now I have a go to shop. Life is good.

Travis was very knowledgeable about the repairs and straight forward. He was willing to discuss what if scenarios on the repairs. And as always, communication with Travis and the shop is on point.

Our 16 year old daughter brought her Ford Escape in because the power steering went out. They realized it was just the hose. They treated her like any other customer and not as a child. She left feeling safe and secure. About a week later it started doing it again, they found the problem and fixed it right away for her at no additional charge. Eli is a joy to work with. Very approachable and professional. Thanks guys. Maria D. Lake Oswego, OR

12_12_2011: NO STARS!!!!!! Worst place ever, do not take your vehicle there. Charged me 91 dollars to tell me my Transmission was whining (really I can hear that already) and that my oil needs to be changed (isn't that what my sticker from Jiffy lube says in my window) Then when I try reason with them they tell me there going to keep my vehicle until I pay and as soon as I pay the 91 bucks they told me to go F myself. Never will deal with this place ever ever again. Please for the love of God do not take your car there, its a freaking SCAM!!!!! the 10% discount doesn't even work they factor that into the cost already and just charge more. 91 bucks to tell me what I told them I needed fixed. Worst service ever...... NO STARS (I had to put at least a 1 star just to submit this but I wouldn't have even put that down if this would let me)

The best experience I've ever had with a shop, hands down. I was about to cut bait on this car, after so many unresolved issues kept stacking up, but figured I'd give it one more chance with a new shop. So glad I did, because the car now runs and drives better than ever.. by a lot. Everything they did was clearly explained, plus they prioritized what needed to be done now, and what could wait. They obviously know everything about these cars, inside and out.. "Enthusiast Driven" is for real! I trust this crew 100%, which is something I never thought I'd say about a shop. Thanks, Double J crew, I'm looking forward to "phase 2" (the fun stuff)! Mat M. Portland, OR

Wally has always been honest and upfront with me. I appreciate his care in providing service to me and would definitely refer others to his shop. Great service and timeliness of service.

Got my 2008 Audi A-4 s-line fixed. After I bought it from coparts, had all the body work and repair done at Alpina auto, since I'm friends with the owner. Great job, only the check engine light kept coming on, and every time they scanned it, it came back with an EVAP code. Called Nazier, who was kind and patient, and I dropped off my car to see if they could figure it out. I had read so many amazing reviews online that claimed he had the best prices, and does the best work. 2 days later, got a call from Jared, who said they found the problem and ordered a part to replace the Evap hose, which was cracked. Price was $383 for part+installation. Seemed a bit pricey, and I had originally done a 3 star review, but Nazier called me and explained why it cost me that much and he really gave me the best deal he could find. Offered to give me a free oil change anytime. Nobody cares more about preserving business, keeping a sterling reputation, and maintaining customer satisfaction more than these guys do. I recommend them to anyone.