Jan 14th, 2015 these guys did insurance work for me on my 2005 h2 h... read more Jan 14th, 2015 these guys did insurance work for me on my 2005 h2 hummer. them not being able to show insurance co that the car hitting me parked caused the damage to my abs module but ironic enough started having problems the day it came back from body shop pinned me w a $1500 bill after already getting 2k from safeco. ive found online to diagnosis and parts and repair between $600 - $700 based on my zip code that they are in. So I give them a job i could have taken any place and chose them they get a big job which should have been fully covered by safeco and then charge me over twice the amount of average. called tonkin parts and found out the cost for them is $500 and charging me $750 for it and want to charge me about $750 diagnosis which is same as estimate because i can put this part in about 5 minutes from what i saw on you tube. i have a buddy that has this part and will give it to me. then they quote me a $130 restocking fee for it after telling brian to hold up on ordering till i find out about this part from buddy. Is all of this insanity because i drive an expensive vehicle or could nt close strong enough w safeco to cover the fabricated numbers i need to cover. is it my fault it took them lots of man hours to diagnose a problem other shops quoted out from free to $99 to find it was a short in the abs module?? I am not happy at all and now i am paying for a rental at $40 per day till I come up w this money to pay them. Ive heard about practices like this but first time ive encountered it. thought it was to make a movie funnier had no clue this really happened.
If I could give them a worse rating then this I would. I received abso... read more If I could give them a worse rating then this I would. I received absolutely horrible customer service by the owners, of all people. I went in using a coupon I had got off of Groupon and asked for an oil change. I was a first time customer of Meineke and thought they were offering a good deal through Groupon so I'd try it out. Bad mistake. I had only asked for an oil change nothing else, as my car did not need it and I was short for time. Before I knew it the mechanic came into the lobby and told me he broke part of my wheel while getting my tire off. I was confused as to what he was talking about so he led me into the back to show me. As he was explaining that the piece broke because of who ever put the tires on last tightened them too much and I would now pay for the part he broke, it hit me.........I didn't even ask him to be doing anything with my tires. When I asked why my tires were being messed with when all I wanted was an oil change, the Female owner said to me well we always do complementary tire rotation and I'm sure you were told that. At this point I'm getting pretty irritated and let them know that I did not ask anyone to touch my tires, and I shouldn't be paying for a part that is broken by their mechanic who performed a service I did not need, or ask for. The Male owner then stated fine I will take the charge off since you're whining so much about it. I waited around for 2 hours for their mechanic to fix it and never received so much as an apology from the owner, only the statement that it's better where they moved from because people aren't like they are around here. Can you believe it?! The point of the Groupon was for them to build up their customer base, but instead they lost more customers then they know. Businesses are build on word of mouth.....
started out nice, but it has been a nightmare ever since. nearly a wee... read more started out nice, but it has been a nightmare ever since. nearly a week and they can't get the right part. keep blaming it on someone else. can't even get a tracking number to confirm shipment from vendor. super warm and friendly at first, but when i confronted them with the idea of getting a tracking number, the receptionist got defensive. Price keeps going up every time i talk to them, OVER $100 more in just a few days. GETTING MY CAR BACK TOMORROW!!! STAY AWAY!!!`
