Alfa romeo service near Portland, OR

I first brought my car into Nick's a few years ago. Got an excellent assessment and had about 1k estimate in suggested repairs. I could not afford this at the time so I did not fix all of the suggestions. And I never came around to it, until recently last week when I sent my car back in. I was expecting the same suggestions as last time, and probably even more. Though during this latest assessment, two of the issues from last time were not found. So I'm concerned that this newer assessment was not as thorough or the mechanic was not as experienced as the last one. This is disappointing, because I was interested in getting them all fixed. Secondly, the communication was just sub-par. When I dropped off my car I was told I would probably receive a text in the next 2 hours about what repairs need to be done. Four hours later I call because I have not received anything. They say that I will be emailed very soon. Nothing for another two hours. I call and they are surprised I didn't receive the email, but then it was sent promptly. They say the repairs can be done by the end of the day or maybe first thing in the morning. The morning came around and I didn't get a call or anything. I call around noon and they are just getting to my car. I end up getting my car around 3pm. I did not expect my car to be gone for a day and a half just for a steering fluid change. I understand if things get pushed back, which is expected with staff shortages and modern issues since 2020, but I just wish the communication was better. The whole time I felt like I was given the impression that my car would be done very soon, but it was pushed back and back without me being told, I had to call and ask. Lastly, I got a text message asking how my experience went. In short I mentioned some of what I mentioned in this review, and I didn't receive any response at all. So again with the communication issues. I will say that I do trust this shop and the folks that I communicated directly with were exceptionally nice and welcoming, but there are definitely things to work on.

Car runs like new. Wish I did.

Great Job as always!!

Only place I trust completely with the repair of my family fleet.

Great job.

I brought my car in without notice or an appointment on a Friday because I was planning to take the car on a road trip on Monday and discovered an oil leak. Accurate Motorwerks was the only one to service the car since I got it new from the dealership. Brandon quickly got someone to take a look for me, informed me the oil filter seal was folded upon installation, and said he'd already ordered a new filter and would get it fixed for me before the day is out. I know how busy it gets for you guys and how difficult it is to squeeze someone in like that, so thanks for helping me out like that!

Always helpful and accommodate my work schedule with a shuttle to and from the office.

As always, the team at Accurate Motorwerks did a GREAT job on my car. They also helped arrange the towing of my car into their shop. The guys at Accurate Motorwerks are the very BEST!!!

Great people. Friendly. Professional!!!

Nice! Friendly! Professional!