Merkur service near Portland, OR

Tom Dwyer Automotive Service, Inc. is a full-service automotive facility. That’s rare today in a market where profit drives shops to specialize, avoiding the responsibility of maintaining your whole vehicle. While a brake shop looks only at your brakes and a muffler shop won’t touch your transmission, we have the equipment and knowledge to take care of all your vehicle needs. This lets you spend your hard-earned money more wisely, because it may not make sense to do an expensive repair on one system of your vehicle when another failure is lurking in another system. Only by caring for your vehicle as a whole can we provide the sensible vehicle support you need for the long term. From a simple alignment to complex computer control problems, you will always receive superior care at Tom Dwyer Automotive Service, Inc.

car is running good thus far. I'll let you know otherwise

Our 16 year old daughter brought her Ford Escape in because the power steering went out. They realized it was just the hose. They treated her like any other customer and not as a child. She left feeling safe and secure. About a week later it started doing it again, they found the problem and fixed it right away for her at no additional charge. Eli is a joy to work with. Very approachable and professional. Thanks guys. Maria D. Lake Oswego, OR

Car runs like new. Wish I did.

If I could give them a worse rating then this I would. I received absolutely horrible customer service by the owners, of all people. I went in using a coupon I had got off of Groupon and asked for an oil change. I was a first time customer of Meineke and thought they were offering a good deal through Groupon so I'd try it out. Bad mistake. I had only asked for an oil change nothing else, as my car did not need it and I was short for time. Before I knew it the mechanic came into the lobby and told me he broke part of my wheel while getting my tire off. I was confused as to what he was talking about so he led me into the back to show me. As he was explaining that the piece broke because of who ever put the tires on last tightened them too much and I would now pay for the part he broke, it hit me.........I didn't even ask him to be doing anything with my tires. When I asked why my tires were being messed with when all I wanted was an oil change, the Female owner said to me well we always do complementary tire rotation and I'm sure you were told that. At this point I'm getting pretty irritated and let them know that I did not ask anyone to touch my tires, and I shouldn't be paying for a part that is broken by their mechanic who performed a service I did not need, or ask for. The Male owner then stated fine I will take the charge off since you're whining so much about it. I waited around for 2 hours for their mechanic to fix it and never received so much as an apology from the owner, only the statement that it's better where they moved from because people aren't like they are around here. Can you believe it?! The point of the Groupon was for them to build up their customer base, but instead they lost more customers then they know. Businesses are build on word of mouth.....

This shop has proven to me that they are knowledgeable, friendly, and reasonably priced. I got excellent, fast, and reliable service for some recent electrical problems with my Nissan truck. I happened upon their shop by accident when I was dealing with an emergency failure of my alternator. I will return here for all future automotive work since they earned my trust.

We are a family owned full service automotive repair shop dedicated to quality workmanship at fair prices. This is an owner operated shop. Every customer and car benefit from the personal attention from an ASE Certified Master Technician with over 25 years of automotive experience and training. Quality service for every car, every visit. I work on all makes and models.

Heard about Tommy's from another shop (that doesn't do transmission work). Tommy himself is great, very quick to respond and upfront about everything. Got me in and done quick. The thing that stood out to me was this: I had a transmission service and transfer case service. When I got back to pick up my truck, Tommy said that the fluid in my transfer case was black... really bad. He had (without telling me or upselling) flushed my transfer case twice to make sure all the nasty fluid was out. In this day and age, to find someone who would do the right thing without being prompted - amazing. I'll be going back for sure. Plus getting loves from the shop dog is always a plus! Dan MacKenzie

DO NOT GO HERE!!!Took my vehicle in because my heater wasn't working. They fixed that, they fixed the water pump(stating that they took apart the motor and fixed that)...when we picked it up Bob did tell us that he drove our vehicle (he charged us for fuel to fill it up) to make sure everything worked. (Sounds like something they would do)We drove it straight home after the repair shop. We were going to take it to go shopping and it was a hot day so we turned it on to cool it down as we have a child. HOWEVER Now the issue was the Ac wasnt working (which it was working perfectly fine before we took it to 808) we took it back, Bob stated the ac refrigerant was empty.... (how!!??? we didnt drive it anywhere it was parked after we got it...)They filled it up. Took it straight home again. After parking it we noticed that there was a puddle underneath the car... Called 808 back, on the phone call Bob stated the exact words" maybe she drove it around and got a rock stuck in the radiator... gee that was very specific." We havent driven it other then to the repair shop and back. There are no gravel roads on the way to or from the repair shop and our property... Took it back to 808,who now states there is infact a rock and a crack... THATS VERY SPECIFIC TO THE WORDS HE STATED OF WHAT IT MAY BE and that I had done...VERY CONVINIENT.(Thinking back when he did state he drove it around to make sure the heater worked) Now it's another 1300 to fix the Ac ontop of the 2500 we already paid for the heater not working. THEY BROKE OUR AC AND NOW WE NEED TO PAY FOR IT TO BE FIXED!!!!!!!! THIS COMPANY IS FRAUDULENT AND SHOULD BE CLOSED. THEY CREATE A PROBLEM SO YOU KEEP COMING BACK TO THEM. NOT THE FIRST CUSTOMERS THAT THIS HAPPENED TO AND IT WONT BE THE LAST. I'f you want your vehicle to be fixed don't take it here. We were long time customers, after this we will never recommend and will be telling everyone to avoid.