I have been going here since about 1962 when John and his brothers lea... read more I have been going here since about 1962 when John and his brothers learned to repair cars from their father. He was very demanding and expected perfection from them. John learned well and always manages to fix my old cars in a proficient and timely manner. He has continued to learn and keep up with new technologies. Like his father he clearly explains what needs to be done and why. He often finds inovative ways to repair my old cars. For example a rear tail light on my 1989 station wagon just needed replacement. Because my tail gate no longer goes down, bolts to hold it in place could only be accessed from the out side by removing paneling. Instead he gained access through a storage compartment. Although I now live in West Chester I continue to go to Shall Martin Garage because of their superior service.
Once a good, honest auto shop, Saunders has made a graceless fall. We ... read more Once a good, honest auto shop, Saunders has made a graceless fall. We took our cars to them for years and then as their lot filled up with cars, they lost their way. They missed basic problems, from transmission fluid lines to failing brakes to poorly installed parts (and damaging them in the process). Plus, they notoriously overprice much of their work. We have never seen such poor workmanship in quite some time. Tony, the owner, smiles and seems to try his best, but rarely admits mistakes. In the end, the proof is in the results. There are many good mechanics in the region who charge half and do twice as good work: Saunders is not one of them. Avoid.
I took my Volvo here because they said they were Volvo certified - the... read more I took my Volvo here because they said they were Volvo certified - they are not. Although the car was running perfectly fine, we wanted them to check out a "Check transmission next service" message. Three thousand dollars later, the message is still there and the car is stone cold dead in my driveway. They said there is nothing more they can do - and they were RUDE about it. Also, a Volvo mechanic told me that they charge at least 1 1/2 times what others charge. DO NOT TAKE YOUR CAR HERE.
