Fiat service near Doylestown, PA

Terrible service, overpriced. Up charge for parts and at least $100 more for labor than other places in the area. Avoid at all costs

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

KPS did a great job replacing the clutch on my BMW. The price was fair, much lower than three other places we called. Plus the warranty is great. The turn around time was fast. They washed and vacuumed my car when they were done. A pleasant surprise. I will return to KPS for all our families car needs. Very professional and informative.

1

Jay goes above and beyond to make sure my car is right with quality care. He finds problems that my previous mechanic doesn't to improve longevity of the car with affordable prices. My father in law recommended Jay and he and his company have my 100% trust. He saved me when I attempted to have my car inspected at a popular franchise near my work, and fixed their mess. He earned my loyalty and respect from day one

Always up front with cost, helpful, female friendly, all around good people to work with Nicole Krippel