The owner, Chuck, not only talks your head off, repeating the same thi... read more The owner, Chuck, not only talks your head off, repeating the same thing over and over again, not letting you get a question in edge-wise, but apparently takes it upon himself to give you an oil change when you don't ask for it and he charges over $70 bucks for it! Also, we brought our 2012 truck in; we'd had it less than a year, and upon picking it up, we noticed that the tailgate had a huge dent in it. When we asked him about it, his response was, "that was there when you dropped it off". Complete denial and unwillingness to consider that it happened on his lot. Absolute JERK! So, please be warned that if damage happens to your vehicle in his possession, you are on your own. He will take NO responsibility. Oh, and for charging the outrageous prices he does, you would think he would use more expertise than checking the internet to diagnose your vehicle's problems, which he oddly seemed to be proud of!
Oakmont Automotive is the absolute best mechanic shop around, for what... read more Oakmont Automotive is the absolute best mechanic shop around, for whatever your car needs. Chuck is always fair and honest, and stands by his work. Just awesome all the way around.
I had an appointment for an inspection. They said I had a leak at my ... read more I had an appointment for an inspection. They said I had a leak at my catalytic converter. My car has 2 cats, a front one and a back one, so i asked which one was leaking. The women got an attitude and really became a b****. She pulled the same BS with me that she pulled with the review by Heather, saying they are closing early and if I wanted my car I had to come get it soon. I just don't feel these are the most honest of people. Seems like when they get questioned about specifics by people who know what they are talking about, they pivot to attitude and defense, opposed to logical answers and discussions. I know (because I am in a job that involves customer service) that dealing with the public can be difficult, but if you can't do it, go find something else to do. No one forced you to into this role.