Exhaust repair service near Willow Grove, PA

We've been going to Carlo's for about three years now, and have nothing but GREAT things to say about this establishment. We've dealt with mechanics in several states across the U.S. and overseas, and Carlo's is the most comfortable place we've every dealt with. They are excellent about contacting us with an estimate - and options about repair work (what needs to be done immediately, what we could reasonably do ourselves, etc.) - before making any repairs.

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

Brought car in for annual state inspection and whatever else it might need, including an oil and filter change. That turned out to also include replacing the spark plugs and also flushing the power steering fluid, all items that used to be simple but now add up to $700 on my little 335xi. Oh well, with a long inline 6 hiding the two rear cylinders changing the plugs (necessary every 45k miles) is no picnic I'm sure. It's the price of admission for driving these things. I must add though that keeping up with this stuff is absolutely necessary to keep a Bimmer running like, well, a Bimmer. I swear the car feels like it has 50 more HP; it zings up the tach with what is clearly less effort than before and climbs hills with less pedal position, all because of new plugs and an oil change! Or perhaps it's because Steve Snow sprinkles some of that Bimmerworks magic on the car just for taking it there. Whatever, the car runs great and I know I'm taking it to BMW experts without financing some fancy dealership's latest addition. If you drive a Bimmer, and live within 35 miles of this place, you should seriously consider taking it here for service. -Len Dube

The year 2016 marks 103 years that our family has been in the auto repair business. That’s a lot of years, a lot of Phillies games, a lot of stories of survival, a lot of experiences and friendships that have stood the test of time. Yes, the family business can survive and thrive in America today! We strive to provide the finest quality auto repair and the best possible service available anywhere. If you’ve been a customer before, we’d like to thank you for making our progress possible. If you haven’t, come on in, we’re waiting for you.

Our mechanics provide expert independent exotic car service, engine repair & concours restoration. Serving NJ, PA, NY, CT, VA, DC since 1979.