SCAMMERS and THIEVES. Called reception asked “how much to change break... read more SCAMMERS and THIEVES. Called reception asked “how much to change break pads, labor only because I have Autozone pads” was told $130. Told them I’ll be there in 40min, male reception said OK. Come there, wait an additional 30 minutes, the male receptionist finally shows up, gets my car or the lift and I wait another 30 minutes. Receptionist finally gives me the bill breakdown, mind you they haven’t even started on the car, with price tag of $160 for FRONT break pads and another $160 for BACK break pads, with mandatory purchase/installation of THEIR OWN front rotors. I tell them “over the phone I was quoted $130, and I’ll be back in 10 minutes with my own front rotors.” At that moment the receptionist FREAKS OUT. He starts screaming at me and my 70 year old mother, saying stuff like “YOU PEOPLE” and “PEOPLE LIKE YOU” (racist much?) “always do this, I can’t stand you, maybe I don’t even want to do this job”. So I said no worries, I’ll go elsewhere. He began arguing with me, called me stupid for not knowing I needed rotors, said he’s been “in the (scamming?) business for many years” so I stood there politely listening to his nonsense, and then said “I just want to mention that I failed state inspection 3 days prior, for the reason of “low break pads”. He got embarrassed, turned red and stopped talking. He charged me $60 for putting the car on the lift, oh and when I was leaving, one of the mechanics “conveniently forgot” to put back in my car a brand new car part “Tie Rod End” that I also purchased at Autozone to be changed at a later time. Did he forget, or did he steal and was hoping we won’t notice? You decide. Thanks for reading.
I just went there to get my car inspected on a couple weeks ago. They... read more I just went there to get my car inspected on a couple weeks ago. They failed my car for my muffler and the rubber bushings in my control arms. I took it to my regular mechanic in NJ and NOTHING WAS WRONG WITH MY CAR!! Meineke wanted to charge me almost $1000 to fix nothing. I will never go there again for anything. All they want to do is rip you off. DON'T GO THERE!!
I have always been thoroughly satisfied with Precision Engine each tim... read more I have always been thoroughly satisfied with Precision Engine each time I have visited to have my cars assessed and fixed. Frank worked on my 2000 wagon this time. He did an excellent job. Car runs very nicely and was fluttering and blowing blue smoke when I brought it in! Dustin worked on my 1971 classic car and is also an excellent mechanic. I feel very fortunate to have Precision Engine nearby.
