Fiat service near Valle Real, PR

Ray Morgan and his team have done it again. I recently purchased a Jeep. It had been sitting for years, tired, sad and maybe even a hopeless cause. Within days and a very reasonable amount of money, these guys had it purring like a kitten. I'm now in AZ back country a couple times a month with complete confidence in The "Black Bear". Good Job Guys! Patrick L. Scottsdale, AZ

John has always been honest and has never done more than necessary on our Sport Trac and Sonata. We thought the Sonata was dead with 130K miles and needing repair. John convinced us that the Sonata engines are built to last and did the repairs for a reasonable price. We've got almost 170K miles now and it runs like a champ. I'd recommend him to anyone.

Very very pleased and satisfied with them, I have never gone anywhere with my 04 Honda Civic until now and I would recommend them to anyone. I'm a forever customer now. Very trustworthy, reasonable and honest. Thank you for having me as a customer. Suzanne Surprise, AZ

Tim and Freddie always show great appreciation and respect for the customer. The mechanics are excellent and very efficient. Thank you.

LOVE these guys! They did quality job that five other mechanics wanted 3600-5000. This shop charged me less than half of the total. We essentially had to replace half the engine. Trustworthy and understand that our vehicles are our lifeline to our lives. Very professional, treated my car and myself like family. Screw the other guys, Surprise Auto is my new mechanical home!

Great work by honest people. Owner apologized for the cost of replacing the serpentine belt because the floor had to be removed to access the engine. Not their fault.

I was referred to Jeff by a stranger who fixed my flat tire about 2 months ago. I visited the business yesterday and Jeff was very honest, open with the evaluation. He invited me to look under the car to see what was wrong with the tires and he corrected the problem without any charge because it was due to loose nuts in the tie rods. He double checked all the tires to ensure they were on tight and sent me on my way. I feel because I am a female, sometimes, I have been taken for a ride and sold a bill of goods. However, in this case, I had experienced an honest mechanic and that is rare in my experience with mechanics. I give him a high rating for excellent service and I respect the man who recommended him although I have never seen him again. Jeff gets my business from now on!

As a mechanic myself that has moved into a different line of work I can fully recommend all the guys here at The Brake Shop. With my new responsibilities I don't always have the time I wish I did to do my own repairs. When I was new to the area I shopped around and talked to a lot of shops before having any work done. These guys are class act. They know their stuff and they put a great guarantee on their work. Honesty, reliability, and quality is the mantra here. After reading some of these reviews about being a "scam" or the guys looking for extra money... I'm not so sure if these people really used the same shop. I continue to refer friends/acquaintances/co-workers here when I don't have time to handle their repairs and all 5 of them have yet to have a less than stellar experience and reported back full satisfaction to me.

Lee is the man!!! great service great work my family has been dealing with lee for years we never use anyone else A+ Alphonse Arnonor

Desert Auto Works is a trusted family favorite. My brother-in-law recommended them to my Dad, who recommended them to me. Ownership/management has changed from Ken to Diego and Sergio, and we continue to use them for years now. They are not my sole auto repair source, because I like to have several flavors of mechanic.Desert AutoWorks has a smart, small, business-like flavor. They are not the cheapest, but your car and your phone call do not get lost in a shuffle; they keep you generally well-informed. They are not bozos when it comes to diagnostics. Though they do sometimes make mistakes, they make a sincere effort to take personal responsibility for diagnostics. They don't do unnecessary, dishonest work. They do not pad their recommendations or seek to meet service billings goals like a Midas shop.

As the owner of a Mercedes S class, I'm glad that our family found someone like Reinhard to keep our vehicle maintained and on the road. Their estimates have always been accurate when they call to tell us what our vehicle needs. They always get us in within a day or 2 of calling. Yeah sure sometimes the final bill might be a little over due to needing an extra hose or part that you find bad when taking it off to get to another part but I would rather they replace it then and there, so we don't have to make a return trip or call for a tow when we are on the road. We have always been fairly treated by him and his wife in the office. Some of these other reviews I would I ??? as I do most on the internet these days. Stop in meet them talk to them you will see. They are straight forward and some people don't like that but personally I like the no gimmicks no games and I'm not against paying for someone's time to look over and actually repair what is "actually" needed. I have been coming here for over 3 years and will continue to do so.

I was told at installation of the product that it was quality OEM level glass and that it was under warranty for one year. I SPECIFICALLY asked as to the warranty and glass type, and was told it was American Made OEM quality with a warranty of 1-year. Four months after installation, all it took was a small peeble to make the glass crack and splinter. I have driven this same type of vehicle for decades and the OEM glass does not crack when hit by peebles EVER, it took a large rock to break the glass that was replaced and even then it was only a small crack. This is NOT quality glass, that was a lie. When I contacted the company about the warranty, they acted like they had no idea what that was. They then said maybe they could fill it FOR A FEE (warranty??), but they wouldn't come out for 4 days. I advised that the car cannot be driven with crack in location it is, and they installed the un-quality glass and lied to me about it, so they should make it a priority to fix it and maintain customer service. They refused to make any effort to fix their error in lying about the quality of the glass or the supposed warranty. Liars - Avoid them. BTW - This is not a professional company like they try to advertise. It is two guys working out of their house in Mesa. If you try to get anywhere, it is useless other than to file with the BBB, because it is just them and they can lie to you all they want and no one to check them.

AZ Auto Air, Inc. complete automotive air conditioning service and repair, serving the Valley since 1989. Family owned and operated with honest, dependable service.