Mufflers repair service near Warren, RI

A great place to have your car serviced! Everyone is very helpful, and honest in dealing with their customers. I highly recommend.

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

Do NOT go here. Scott rips people off. I stopped going to him after I was told by two seperate mechanics on two seperate occassions that I was over-charged. The first by at least $400, the second time at least $700. I had the final straw when I left my car with him for almost TWO WEEKS and he still had not looked at it! I have been asking friends for rides to work and every time I ask this guy he says "I've been busy". When I asked what's wrong with it he said HE DOESN"T KNOW. That is proof that he didn't bother to look at my car at all! THIS GUY WILL RIP YOU OFF AND CHARGE FOR LABOR WHEN YOUR CAR IS SITTING IN HIS LOT. HE DOESN'T CARE ABOUT HIS CUSTOMERS HE CARES ABOUT MAKING MONEY AND THAT IS SHOWN BY HIS LACK OF CONSIDERATION IN COMPLETING HIS WORK IN A TIMELY MANNER. I understand he's busy, but if you're so busy you cant be bothered to look at my car for over a week and a half then TELL ME TO GO ELSEWHERE!! Seriously, I couldn't be more angry and upset with the lack of consideration and poor treatment at this horrible mechanic. HE IS THE WORST MECHANIC!!! DONT GO THERE!! I've had honda's my whole life and I will never return. BEWARE OF THIS CRAP HOLE SHOP!!!

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

I have a Cadillac Northstar that had an emissions failure for a sticker and ran poorly. I took it to one of the advertised "big box" shops that fix everything for less and after spending $800 and the problem still there, they told me to go to a certified emissions shop to "get a waiver" as it couldn't be fixed. I took it next to a big, major transmission shop that says they "fix check engine lights." After another $1500, they said to get a waiver-it couldn't be fixed. The state hotline said to try Happy Bear as they always have had a 5-Star rating with the state. I did and they fixed it first time and I got my sticker. The other places were just guessing instead of testing and I HAD TO PAY! THANKS HAPPY BEAR!!!!

For over 20 years, I have had all of my vehicles maintained and repaired by B&D, (plus extras like remote starters and sound equipment installed). The prices for parts and labor are transparent and reasonable, quotes for work are on target, my car functions beautifully, and I have consistently felt extremely well treated by everyone in this shop. I refer anyone I care about to B&D Automotive as a trustworthy, skilled resource.

I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend.