General maintenance service near Lexington, SC

Scott's Auto Is the best Repair shop and we are committed to providing you with excellent service so you can always look to us for your auto repair needs. For most people auto maintenance and auto repair can be tedious and inconvenient. We do our very best to make the process as easy and enjoyable as possible for our customers. We genuinely care about your car and your experience, and it shows in our trusted and friendly staff. Our first-time customers have continually become long-term customers time and time again, choosing us for all their auto repair needs, due to our knowledgeable and personable atmosphere. At Scott's Auto Repair, you aren't just a number, you are our customer, our family! We are dedicated to reliable auto repair and to serving you with quality and value. We hold an A+ rating with Better Business Bureau and we have plenty of positive reviews online from people just like you. Our friendly staff is committed to quality auto repair and great customer service. Bring your car in today for an inspection and see what our commitment to quality is all about! We may not be related, but we are confident that you will feel like family as soon as you walk through our doors.

!!!HE WILL NOT FIX THE ISSUE BUT STILL CHARGE AS IF HE DID!!! I RECENTLY HAD A ISSUE WITH MY AUDI OVERHEATING AND I CALLED THIS MECHANIC SINCE HE HAD GOOD REVIEWS. SO AFTER SPEAKING WITH HIM HE SEEMED VERY NICE AND KNOWLEDGEABLE, SO I TRUSTED HIM AND LET HIM REPLACE THE SENSOR AND A DAY LATER HE CALLS ME AND QUOTES ME 300 DOLLARS AND CHANGE FOR THE WORK AND SENSOR AND I SPOKE WITH HIM A DAY LATER AND HE RECOMMENDED ME TO GET A OIL CHANGE WHICH I ALWAYS DO AT AUDI BUT I LET HIM DO IT HE DIDNT QUOTE ME A PRICE FOR THE OIL CHANGE BUT I FIGURED IT WOULD BE LESS THAN THE DEALERSHIP BUT NO HIS OIL CHANGE COST ME ALMOST 200 DOLLARS AND HE DID NOTHING SPECIAL. UNLESS YOU LIKE THROWING MONEY AWAY ON SOMEONE WHO WILL OVERCHARGE YOU TO *NOT FIX* YOUR CAR I WOULDN’T RECOMMEND THIS MECHANIC. AND HE REQUEST YOU SIGN A PAPER AT THE BEGINNING SO IF HE WANTS TO ADD TO THE BILL HE CAN PUT AS MUCH AS HE WANTS!!!

The people in the service department just don't act like they care about your time. Everytime we have dropped off a vehicle for repair it is at least two days before we can get an answer on the problems. They have a very poor customer service. It seems to me that because the work being done is warranty work they just push you to the back of the line. It should never take that long to get any vehicle fixed. I don't know if they are under staffed in the service department, but the service at every other shop we've been to is 100% better. I would not take my vehicle here for any type of service ever again. They need to work on there customer service or hire someone who cares about the customer!!

My Daughter bought a Kia Rio from Stivers here in Columbia. And so far we have spent over $2000 on repairs and the dealership just left her hanging! I, for one will never refer them to anyone. You just can't get good service anymore. The ignition system is constantly messing up and there are no good mechanics in Florence that won't rob you blind. And the KIA Dealership there says they are booked up for 2 to 3 weeks. That's ridiculous. I have also heard other horror stories about that Stealership, and wanted to pass this info along. They don't stand behind what they sell. And they sell cars that are not going to last. And at almost new car prices.