Mufflers repair service near Seabrook, SC

BEWARE! We have been a customer of this Service Center for years ... until today. Two weeks ago we had our oil changed, filter, tires rotated the works, at which time we requested Mobile One Oil. Today we found a melting bottle of valvoline low grade oil melting on our exhaust manifold which is next to our oil spout. We immediately went to the owner and asked if perhaps there had been a mix up. Instead of customer service we got a defensive attitude and could care less response to our concerns. We were not looking for an addmission that the wrong (lower priced) oil had been used, but some amount of concern and for the owner to check into it and correct the problem. It would appear to me that perhaps this is standard practice, the response to our concern was well prepared and came out will well rehearsed. It was as though they have been through this with a customer before. I do not understand a business that will lose a long standing regular customer and not even try to correct the error. He suggested the bottle of oil was laying on the road and bounced up into the motor!!! Okay guys come on you surely can come up with something better than that. There was no answer given as to why the wrong bottle of oil was left melting on our engine. Common sense would lead the average man to believe it was put in the motor and left behind accidently. All we were told is that now it is in the motor there is no way to prove it. Customers beware.....watch that the right motor oil is being put in your car at THIS service center.

This place is the biggest rip off I've ever experienced.Our alternator light came on and this was the closest repair place to I-95 on our return trip back to Tampa.They charged $35.00 to check the charging system which took them less than 5 min.Most reputable auto parts stores and garages do this service as a courtesy. We got less than 5 miles away after getting back on I-95 and our veichle died. Guess what,bad alternator.I called the manager who had no sympathy or explanation. I have seen places like this in the movies that prey on people that are having problems. Do yourself and your wallet a favor and stay clear of this place.

Full Service Automotive repair shop with 24 hour towing service.

This is now my new "go to" auto service and tire store. Had always used Bluffton Tire but they closed after the business was sold. Today one of my front tires on my Range Rover picked up a nail and I stopped in here to see if they could repair my tire. Was my first visit here but pleased to see Waldo who used to be a service adviser at Bluffton Tire. Waldo said he could get my car in for repair in one hour so instead of waiting I went to lunch and returned in an hour. He took my car right in and had it back to me in about twenty minutes. The nail was short enough that it did not puncture my tire. They checked and adjusted the pressure in all my tires. He said there would be no charge. I would have been happy to pay for the service received and I still would have been extremely happy. They now have a new customer for life. I will have all of my cars serviced here in the future. They even do maintenance services on Range Rovers! Gerry G.

On vacation in Hilton Head, my passenger car window would not close. Ugh. I found Beachside which is near the airport. The folks there are unbelievably nice and polite. Problem discovered was fixable in about an hour and I was on my way. While waiting, I heard many conversations between customers and staff. All were very positive. One couple from Canada had a serious issue. After diagnostic test, they were told to bring car back tomorrow to leave all day and they would get a loaner car. There was no charge for diagnostic test. Customer was amazed at this. (I was too.) Frances C.