They didn't put parking brake on or leave car in gear (it is manual) s... read more They didn't put parking brake on or leave car in gear (it is manual) so it rolled and collided with another vehicle. They made appointment to REPLACE the bumper and said they would have rental for me to drive that day. I showed up to find a junk Chevy Volt that has Midas plastered all over it and stinks like cigarette smoke waiting for me. I refused to drive it so instead of getting me a rental the tech offered to drive me home and pick me up or drive our car home when it was fixed. Well I'm sorry, even if I wanted to get in a car with a strange man and also let Midas drive the car they just wrecked, I live 40 minutes away, so no. They should have arranged a rental. Also, they said they were replacing the bumper but now they are going to try to just fix it even though it has cuts in it (not just dented).
The Kirby family have treated my car with respect, and though their pr... read more The Kirby family have treated my car with respect, and though their prices are high at times, it is still cheaper than stealership prices. The two cars I have owned I have taken to them. My 2002 Volvo S40 turbo had many problems, an I don't believe the check engine light ever went off in that car. At a "brakes for less" chain store an unscrupulous mechanic damaged parts of the suspension and break system of the car. After legal action, Imports plus was chosen as the shop that would do the remedial repairs. They completed the repairs and also found a dangerous fuel leak and fixed that as well. The car ran spectacular after that and I was satisfied with their work. The second car (and my current one) is a 2006 Acura RSX Type S. The only problem I had with this car was a pesky electrical issue that was giving me an airbag warning light. Nowhere else I went knew how to fix this issue, but after imports plus certified ASE professionals hooked it up to their diagnostic tool and got the error codes turned off. No warning lights and no more worries. I recommend them to anyone who has a luxury import car and doesn't want to pay dealer prices, you'll find cheaper mechanics, but none as quality.
I took my wife s 2007 Honda Pilot here to have the timing belt changed... read more I took my wife s 2007 Honda Pilot here to have the timing belt changed for the 100,000 mile service and I was shocked by the amount of care and attention to details that the shop owner took in making sure my car was done right. Not to mention that they did the work for $600 less than the Honda Dealership and were much nicer! I would recommend them highly for all of your repairs.
