European car repair service near Addison, TX

Bob Parra runs a well-managed and professional auto service. We have used them for years and each time they have performed beyond our expectations. From the time you come in to the time you pick up your vehicle, the staff is friendly and knowledgeable. They explain things at a level I can understand. They do not pressure us. They explain the facts and help us determine the best solution and timeline. Each time we bring in our vehicle, they give it a good inspection so we know we are driving a safe vehicle. It used to be hard to find a good car repair shop. I don't know if that is true for today because we have gone to Parra Car Care for so long. If you are looking for a top-notch shop that respects it's customers and tries very hard to please them then this is one of the best. They are great mechanics!

They’re always great. They keep the place clean and they’re professional. Justin Martin Mesquite, TX

I called and talked to Joe about installing the Amp Reseach power running boards. Joe told me to go ahead and bring the truck and boards in and he would look at them. Joe called and gave me the price and i told him to go ahead and install them. Justin installed them with no problem and had the vehicle ready to go the next day. Had a slight problem with one side but took it back down and Justin adjusted it and had me ready to go in a short time. Great work as always, would not trust my car with anyone else!! Mark C.

The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.

I was a customer for a very long time until You started using predatory practices. I’m out . I noticed other people doing the same thing . It’s a shame .You had such a good rep and well now you just don’t.

As always very professional!!!

Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers

I have taken both cars on a couple of occasions. They are great at the complicated issues. The cars are getting older and are starting to have issues. I can trust the team to diagnose everything correctly. On a recent visit, I was following my wife in her car. Her comment, "Autocare European, won't they be expensive?" The answer is they are very affordable. Plus on one visit they gave me a loan car. Plus, they detail the car on each visit. I am sold.

You are in good hands with Alex at Auto Hans. He is experienced and came highly recommended to me by other BMW owners. Alex was able to get me in immediately just before Closing recently even without an appointment to install a new battery so that I wouldn't be stranded in very cold weather. That's good service and greatly appreciated. Maintenance and Repairs are done properly and you WILL save money over the Dealership !

I go to this place to just get some gas and try to find a place that does oil change. As I stopped at the pump I noticed this guy started to walk toward my car. He then tells me that this is a full service and I was like what? Then he says at this pump we fill your gas for you. I told him thanks, but I will try next time. Then I noticed that it was a shop so I asked him how much for a oil change. He said 24.98 and I asked him how long will it take. He told me It would take about 15 to 20 minutes. Well It only took 10 minutes and he was done. I would recommend this place to anyone who needs a oil change to check this place out. Plus if you don't feel like getting out your car to pump your gas do the full service. It's only little bit more. Thank you Bill for taking good care of my car. Good friendly, and courteous people.

My family has been coming to Brake-O for over 15 years. We've never had a bad experience with them, they are always honest, friendly, and knowledgeable. Prices are very fair and competitive. I don't know how many times I took my car in for a warranty check up at the dealership, was told something was wrong, took my car to Brake-O and they said nothing needed to be fixed. You aren't just a number to them, they really want to take care of their clients and remember your name, get to know you and have excellent service. I recommend them to everyone.

happy about the work this shop did. my bmw 328 had a bad head gasket, dealer told me it would take 3 days for the job to be done and my car sat there for 3 weeks finally took my car back, looked around for a a import shop in the area and found this place. my car was in&out in about 4 days. so far my car is running great! hope to continue with the good work thanks. Tony L.

I have been using Adams Central Auto Care for about five years now. My previous mechanic started getting sloppy. I have had great experiences when using Adams Central. They are reasonably priced and busy enough that they don't try to uncover things to fix. I especially like Luis as my mechanic. Daniel Briseno

Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX

Top notch organization. I recently purchased a used Volvo and I needed a mechanic shop that I could trust. I made several requests to about 10 different shops and this was the only one that responded in a timely manner and with a professionally written quote and a phone call. This was also the farthest from my home than the others I had send inquiries to. So based on the quick professional response and a couple of phone conversations that impressed me, I chose European Auto Tech. Arthur and Caesar were friendly, efficient, knowledgeable and even had my car ready the next morning. Originally they said they may have it for a couple of days, so they were actually ahead of schedule. They did find a few things that needed immediate attention and they called me to see if I wanted to proceed and didn't add any extra labor charges onto the bill. They were more than fair on the pricing. All the way around, this was a great experience. Suzy Mullins

It's not really that parts for an old E-55 AMG only come from Germany and are obviously gold plated. Everything else would be a 6 Star if it was a available.