I keep my boat down in Sargent and live in Houston. I really did not w... read more I keep my boat down in Sargent and live in Houston. I really did not want to haul my boat all the way back to H town, run around Houston picking it up from a shop to do the yearly check, preventative maintenance, and wanted to change my impeller, along with hearing of a recall Mercury had on this motor and needed to be checked out, so I called Leader Marine since they were close to where I stored my boat in Sargent and they were certified Mercury Mechanics. I called and dealt with Chuck who was a straight guy and let me know if I could drop off the boat but they were in the process of moving shops to Surf Side within a few weeks and I'd may have to pick it up there. Which was OK. I just picked up my boat from Leader Marine's new shop in Surf Side. Their new shop is really nice. All concrete, nice office. Spoke with the owner, Glen, and Chuck, it was all yes sir this and no sir that and so forth. Chuck showed and explained all the work he had done. This is the first time I have had my 13 115 Mercury Optimax in the shop (bought it new) and Leader is keeping records of all diagnostics, and work for me on the motor. They will be my mechanics for this motor unless I stop storing my moat on Texas' Mid Coast because of the professional and helpful attitude they gave me in their customer service.
*Professional, Knowledgeable, Friendly and willing to work with you! I... read more *Professional, Knowledgeable, Friendly and willing to work with you! I’m so happy I’ve finally found a mechanic I feel comfortable with. * Answers the phone when you call, if for some reason they miss your call they call you right back. *Told me what time to expect him and he came exactly at that time. *Worked fast! It took 2 hours to finish the job. *If you use a debit card to pay you’ll be charged 3% but Eric said if that’s a problem he can drive you up to an ATM. My AC Compressor was broken and needed to be replaced but I didn’t have much money to get such an expensive service done. So Eric removed the pulley to the AC Compressor and replaced it with a Bypass Pulley and new belt so I could at least continue to drive my car until I’m ready to get everything taken care of. While working he noticed a PCV vacuum hose needed to be replaced so he took care of that for me right on the spot. Eric provided all the parts and I was charged $274 for everything (Labor, Parts, and Tax) which I think was a fantastic deal! My car runs smooth and sounds brand new!
jim did a great job on my bike and explained everything he did in a wa... read more jim did a great job on my bike and explained everything he did in a way that didn't make me feel stupid. He also answers my calls with helpful advice on future work for my ride, I would recommend him for anyone who's tired of the "dealer" run around and coldness thanks Jim ( John)