Nissan service near Boerne, TX

I have now had three exceptional experiences with the folks at Boerne Import Auto Works. They are fast, do good work, reasonably priced and have exceptional customer service. They've never tried to upsell me or try and get me to buy parts or service that I don't need or want. They have really gone out of their way to help me and each time they have gone the extra mile cheerfully and with great efficiency.

They got my old trucks AC Colder than its ever been before.

Great Service, Great Staff, Fast Repairs! Mike took great care of my vehicle, had it ready in a timely manner and his staff is very professional and knowledgeable. Honest and treats everyone like family. Definitely would recommend to all family and friends Chess Herandez

David was awesome. He is a natural teacher; took me through his thought process, showed me the diagnostic codes and actual showed me under the hood and under my vehicle. OMG, I have never had that kind of service at a dealership. Thank you and I will definitely tell all my friends about your company! Honesty and integrity-love it! Bonnita W. San Antonio, TX

Best mechanic repair shop in San Antonio. Excellent customer service, fair prices and a great looking shop.

Professional and experienced transmission mechanics. Great customer service and my car runs better than ever. Thanks

These guys did a fantastic job today on my car. I had a very irritating noise coming from somewhere in my suspension. I had replaced a few parts on my own, but was becoming increasingly frustrated. The guys at the shop, especially Jacob, really were committed to helping diagnose the problem, and ultimately solving the riddle that was the noise. Thanks again, gentlemen. Excellent work, a fair price, and great customer service !!

I shopped several transmission repair shops and got many stories and prices without any of them really looking at my transmissions. Option Transmissions did a scan of the car with the snap-on modus scanner then they told me what was wrong and what it would take to fix it. They delivered what they promised and we are very happy with the results. They guarantee their work. I also liked the fact that the place was clean and well organized. Thanks John.

Everyone is so helpful at Total Care Automotive. Because I am a girl, many other automotive shops have tried to convince me that I need unnecessary repairs but Total Care Automotive took care of me without overcharging or trying to say I needed extra work. They helped me quickly and efficiently and I recommend them to all my friends!

Jason is a great mechanic. Very professional and his quotes are reasonably priced. Will definitely go back and recommend him to anybody who needs work done on their car. Nick Parker San Antonio, TX

VERY NICE GENTLEMAN, RESPECTFUL AND FAST AND IT WAS A LOT BETTER PRICE THAN THE 2 OTHER BIDS I GOT. WILL DEFINITELY CALL THEM AGAIN IF I NEED GLASS WORK!

I had a good experience here. This is the first time I took my car in for a repair in San Antonio. I called them for a quote, I was happy with the price (I had done my research), they ordered the part, we made the appointment and then I brought it in. They fixed it in the amount of time they said they would even though I showed up late, they charged me the price they quoted and they didn't bring any new problems to my attention. They also gave me $25 off because I signed up for the text message discounts. I haven't been getting any texts since then but I got and used that first one. I haven't smelled oil since that day. They also gave me a stamp card to earn a free oil change. I'm thoroughly happy.

Very happy with result. The care looked brand new! Friendly and helped me out with an additional minor issue. Glad to support this small business and will recommend to friends and family!

this place sucks . no communication skills, worst place i have ever visited, people not organized

So sorry to be writing this, as we LOVE Tim Duncan, but he needs to know the shoddy details of his shop! My daughter paid for striping to be done on her car in May of 2015. The striping was wrinkled and looked bad after a couple months. My daughter called REPEATEDLY to request a time for the striping to be redone. She was told by "MIKE K." time & time again, to call back, because his "installer" had to match the stripe and he did not know what color it was, even though it was only a few months prior. My daughter was told repeatedly that she would have to WAIT for the installer to fit her into HIS schedule. EIGHT MONTHS later, when NO phone calls were being returned, we finally get a hold of "MIKE" again. He stated there would be a COST for the installer's time, for redoing the bad striping, even though we had a "5 Year" warranty, which we actually had to REQUEST in writing on the day of the install. VERY BAD SERVICE and RUDE People would take our calls and give no information, except to say, call back another time. Finally, after contacting "MIKE" and told him we have limited time between jobs to juggle transportation, my daughter left her car at their lot for a week, while on a business trip. "MIKE" forgot where he told her to put the keys to her car and seemed confused when we called. It is my guess they do this kind of thing very often! Finally, the installer got the job done, but they hardly acknowledged us at the front desk, and just drove her car to the front, so much as to say, here is your car, don't let the door hit you on the way out! We left without so much as a hello or goodbye! Thankfully, they did not request that we pay a cost for the installer's time, because they would be HARD PRESSED for that! Would NEVER go through those hoops again or do business with them again!

I took my car in a few months back to get the oil changed. Had a decent experience, it is close to my office so I was able to drop off my car and come back after work. I got the synthetic blend oil change for $20 and thought it was a great deal. I attempted to bring my car in again this morning and they told me that the $20 deal would not work for my car and I had to use the $50 full synthetic. I was extremely concerned because they either put the wrong oil in my car the first time or were trying to take advantage of me and get me to spend more money. Needless to say I did not leave my car there and will no longer use their services. The sad part is that it was the same service manager I dealt with the first time that told me the $20 deal would not work for my car. When I explained to him that I took it to him previously and was concerned that the wrong oil has been in my car for three months he shrugged his shoulders and said we will flush it out. It was absolutely ridiculous and I hope he does not feel that way with all services that they provide. Next time he may shrug his shoulders when they don't put the lug nuts on tight enough.