Suspension repair service near Boerne, TX

I have now had three exceptional experiences with the folks at Boerne Import Auto Works. They are fast, do good work, reasonably priced and have exceptional customer service. They've never tried to upsell me or try and get me to buy parts or service that I don't need or want. They have really gone out of their way to help me and each time they have gone the extra mile cheerfully and with great efficiency.

They got my old trucks AC Colder than its ever been before.

Great Service, Great Staff, Fast Repairs! Mike took great care of my vehicle, had it ready in a timely manner and his staff is very professional and knowledgeable. Honest and treats everyone like family. Definitely would recommend to all family and friends Chess Herandez

These guys did a fantastic job today on my car. I had a very irritating noise coming from somewhere in my suspension. I had replaced a few parts on my own, but was becoming increasingly frustrated. The guys at the shop, especially Jacob, really were committed to helping diagnose the problem, and ultimately solving the riddle that was the noise. Thanks again, gentlemen. Excellent work, a fair price, and great customer service !!

I shopped several transmission repair shops and got many stories and prices without any of them really looking at my transmissions. Option Transmissions did a scan of the car with the snap-on modus scanner then they told me what was wrong and what it would take to fix it. They delivered what they promised and we are very happy with the results. They guarantee their work. I also liked the fact that the place was clean and well organized. Thanks John.

Outstanding service, honest folks, good prices! Definitely recommend to any BMW owner!

Jason is a great mechanic. Very professional and his quotes are reasonably priced. Will definitely go back and recommend him to anybody who needs work done on their car. Nick Parker San Antonio, TX

Very happy with result. The care looked brand new! Friendly and helped me out with an additional minor issue. Glad to support this small business and will recommend to friends and family!

So sorry to be writing this, as we LOVE Tim Duncan, but he needs to know the shoddy details of his shop! My daughter paid for striping to be done on her car in May of 2015. The striping was wrinkled and looked bad after a couple months. My daughter called REPEATEDLY to request a time for the striping to be redone. She was told by "MIKE K." time & time again, to call back, because his "installer" had to match the stripe and he did not know what color it was, even though it was only a few months prior. My daughter was told repeatedly that she would have to WAIT for the installer to fit her into HIS schedule. EIGHT MONTHS later, when NO phone calls were being returned, we finally get a hold of "MIKE" again. He stated there would be a COST for the installer's time, for redoing the bad striping, even though we had a "5 Year" warranty, which we actually had to REQUEST in writing on the day of the install. VERY BAD SERVICE and RUDE People would take our calls and give no information, except to say, call back another time. Finally, after contacting "MIKE" and told him we have limited time between jobs to juggle transportation, my daughter left her car at their lot for a week, while on a business trip. "MIKE" forgot where he told her to put the keys to her car and seemed confused when we called. It is my guess they do this kind of thing very often! Finally, the installer got the job done, but they hardly acknowledged us at the front desk, and just drove her car to the front, so much as to say, here is your car, don't let the door hit you on the way out! We left without so much as a hello or goodbye! Thankfully, they did not request that we pay a cost for the installer's time, because they would be HARD PRESSED for that! Would NEVER go through those hoops again or do business with them again!

DO NOT take your car to Fernando Gutierrez! He used to be so fair & honest. He always seemed to give me a good price & quick service. He seemed to actually care about his customers. But lately, over the last year or so, he has changed. The last couple of times I took my car to him he couldn't figure out what was wrong even after driving the car with me and my pointing out what it was doing wrong. But I still gave him the benefit of the doubt & recently took my daughter's car to him to fix a broken axle. He charged her $484. After the repair it didn't feel right & she took it back the next day. He said he looked at it, drove it, and couldn't find anything wrong. Again he wanted to drive it with her for her to point out what she was feeling even though she felt this should have been obvious. She took her car to the Ford Dealership where they immediately found that the axle was installed incorrectly, the front wheel was loose and wobbly, & the motor was resting on the frame! A screw was inserted crookedly, stripping the threads in the axle assembly. The wheel was damaged beyond repair from the loose lug nuts. She could have been killed if she had taken it on the freeway! The wheel would have flown off! He refuses to admit any wrong doing even though he let it slip that he did not do the work or look at it himself. He refuses to give even a partial refund. The repair cost at Ford is $2800 + tax to fix the damage he caused by his negligence. She could have been killed! And all he could say was, "I don't know what happened. Bring it back to me and I'll fix it right this time." He already had a second chance and didn't even look at it. Who, in their right mind would take it back to him again????????