Do not use this company. I paid $220 for a service he did not provide.... read more Do not use this company. I paid $220 for a service he did not provide. He supposedly filled my car with freon and I was told it was a little cooler but still warm I had to pay an additional 100 to have freon put in my car and was told it did not have any freon. He lied and no service was provided. This company is a RIP OFF. DO NOT USE THEM
Best way to maintain your BMW in all of DFW! DFW Bimmer is easy to get... read more Best way to maintain your BMW in all of DFW! DFW Bimmer is easy to get to from anywhere in the metroplex. Jesse makes time to see your vehicle the same day that you call. He is friendly and honest and gets the job done right! Albert is welcoming to all of their customers. They communicate the necessary repairs and give options to suit your budget. The work is done well and done professionally and always in a timely manner. I will be taking our BMWs here for all required service. Highly recommend!! Carolyn Taluja
BMW X5 4.8l communicated low coolant levels. Contacted BMW dealership... read more BMW X5 4.8l communicated low coolant levels. Contacted BMW dealership in Arlington to identify if service advisor could set up appointment. BMW Service advisor was cold and lacked empathy to my situation. I contacted DFW Bimmer and explained what had happened and Jesse communicated that he would be happy to fit me in and check out my X5. I located his facility and he had me park my vehicle in one of the bays. First time there and I was impressed with how clean he maintains his bays. Also impressed with his professionalism. He walked me through the service. Explained the error, validated that the coolant was low and even checked to verify that no leaks were visible. He also performed a vacuum seal test to verify that hidden leaks were not present. His staff was pleasant and professional. You could tell that Jesse takes pride in what he does and his customer service was excellent. He understands how to earn repeat business. I will recommend his facility to friends and acquaintances that live in the area and require quality service in the DFW area. I am also happy to provide a reference on his behalf to future customers. I drove from Westlake, TX and it only took me 20 minutes to get there (with no traffic). Thank you Jesse and staff for taking care of my X5. Avie DeSwardt
