The work performed was satisfactory, owner/mechanic is obviously knowl... read more The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.
Extremely fast and professional service. What took me an entire day t... read more Extremely fast and professional service. What took me an entire day to break, they fixed in 30 minutes. Clean and comfortable waiting room and excellent employees. Jason Vickery
The mechanic there named Terry is a bold faced liar. Quoted me $850 wo... read more The mechanic there named Terry is a bold faced liar. Quoted me $850 worse case scenario. Had my car for a couple days, gave me a call told me again on this second occasion, $850 for parts/labor & also mentioned a $60 belt that I denied maintenance, to fix only the main problem. (2) days laters Terry tells me it's going to be $1,900. I let him know absolutely no way, so he convinces me, cons me into his front desks pre-approved on the spot loan that I'll be able to pay within a year. Paid him all my money, $1,000 so he "would be able to order parts". Now Terry says my rides ready, but I have to give him a check for $952. So basically Cookson's Transmission City has my car(house right now), my life savings, and most of my personal belongings for $150 over originally quoted on two seperate occasions.
