Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater... read more Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers
I wanted to wait a bit before posting a review just to be positive I w... read more I wanted to wait a bit before posting a review just to be positive I was as pleased with the work as I initially thought, and by golly, I am! Due to Covid restrictions (I guess) my regular repair shop has been closed, and my car was making scary awful noises as I drove (never a good feeling). Car repairs are never easy for a single gal that knows absolutely zero about cars, especially when looking for a new mechanic (get ripped off much)! Anyway, I was given a recommendation by someone I barely knew to go to Jerry at Christian's Auto Repair, and man oh man, am I thrilled I acted on the recommendation! My car is older (2008), and it is driving like a brand new vehicle. I look down and I am going 85 mph (I never normally speed in my "beater" car), and the ride is as smooth and quiet as a new car! Thoroughly pleased with the kindness and professionalism I received at Christians on Dallas Road in Grapevine, and I will be return there going forward for maintenance and repairs. Thanks so much Jerry!
As a woman, car repair can be intimidating and it's important to find ... read more As a woman, car repair can be intimidating and it's important to find a shop that I can trust. Kevin and Brian are some of the nicest guys! They are not necessarily the cheapest, but they are really reasonable and great to work with. They won't recommend work that doesn't need to be done. Before they had ever done any mechanical work for us, I had called because I had a flat tire. They came by, while I was gone, and aired up my tire. I came home and it was fixed! NO CHARGE!!! We keep our cars until they no longer work. One has over 150k and the other over 230k and B&M is helping us get every mile out of them! (They are hard to see from the road. Look for the carwash next to tractor supply. It's behind the carwash.) Angie T. Mansfield, TX
