great communication skills--always kept me in the loop of the status o... read more great communication skills--always kept me in the loop of the status of my car; friendly staff; the extended warranty company took a longer time to approve the services, however M Power Motor House did everything to make the process smooth and always kept me informed
I brought my truck to Back 2 Right for some rocker rust repair. Ended... read more I brought my truck to Back 2 Right for some rocker rust repair. Ended up being the entire driver's side rocker panel and the cab corner needed replaced. Though other vehicles were in the shop, he moved mine to top of the list since I wasn't using insurance. Not only that, but kept me updated regularly throughout the process--which was not lengthy because he was seriously on top of it. When I went to pick it up, it was clean, shiny, and better than I brought it in, and that's not just the repair. Above and beyond does not begin to describe the level of work, craftsmanship, and customer service I received here. I'll be suggesting Back 2 Right to everyone I know. Scott K.