Interior repair service near Humble, TX

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

I finally got my husband to take his car there and they fixed the problem quickly at a very reasonable price. He's now totally convinced to return in the future.

You guys are the BEST! Keep up the good work! Knowledgeable staff at reasonable prices...what more can we ask for?

WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!

ISUZU TRUCK DEALER,GMC MED DUTY DEALER, FULL SERVICE COMMERCIAL TRUCK REPAIR FACILITY, MOST MAKES & MODELS, DIESEL OR GAS ENGINE,TRANSMISSION,A/C, SUSPENSION, PAINT, BODY & FAB WORK NEW BED FABRICATION, ANTHONY LIFTGATES, COMMERCIAL PAINT BOOTH FRONT END ALIGNMENTS, TRUCK TIRE BALANCE,

When it comes to car care, "trust" is a hard thing to come by. But with Dan and his team at Kingwood Service Center, you can be sure that you're being treated right. They do great work at reasonable costs. I always recommend them to everyone I meet. They're honest, solid, hard-working guys... and they're a rare breed in an industry fraught with dishonesty and untrustworthiness. If you need anything done on your auto, this is the place you should go, without a doubt.

I brought my truck to Back 2 Right for some rocker rust repair. Ended up being the entire driver's side rocker panel and the cab corner needed replaced. Though other vehicles were in the shop, he moved mine to top of the list since I wasn't using insurance. Not only that, but kept me updated regularly throughout the process--which was not lengthy because he was seriously on top of it. When I went to pick it up, it was clean, shiny, and better than I brought it in, and that's not just the repair. Above and beyond does not begin to describe the level of work, craftsmanship, and customer service I received here. I'll be suggesting Back 2 Right to everyone I know. Scott K.

Ask for the manager Charles. Great customer service. My vehicle looks amazing

I was very depressed and asked if I could go through my truck to get some work stuff. He said OK. As I was sitting there I noticed the install manual for my tuner. I read the directions and began following the upload instructions and guess what, my truck cranked right up. They had not installed the program. I told the Dealership Service Manager and he said they had not touched it and I could take it. So, I drove my truck home. I spoke to Discount the next day and told them I would be by to discuss my bill. I met the owner at Discount and he gave me a bill for over 550 dollars. He had charged me for 6.875 hours!!!!! Discount had my truck for over 48 hours and didn't fix or finish the install. In addition most of what was installed was incorrect and I had to have redone. When I told the owner it was excessive, he said that was the recommended install time from his expert. He insisted we call his expert so I could see that was a fair price. On the speaker phone his expert (the same guy I bought my equipment from.. lol) told us it should take approx 2.5 to 3 hrs for someone who is not mechanically inclined to complete, about 1.5 to 2 hours for a shade tree mechanic to finish and .5 to 1.5 for a good mechanic or someone who does installs everyday. I told the owner I would pay what we agreed upon before I had brought my truck in, 3 hrs. This was and is way more than what "his" expert said it should have taken. The owner said I was to pay the full bill or he was going to call the cops. I told him I would wait right here. The owner said no I had to leave. 2 hours later cops called me, I told them the story, and they said it was a civil matter. I recommend you do not use this company. There are several other options in Crosby that even the worst would be 100 times better than Discount Car Wash. FYI my truck is running great. I have increased from 13.4 MPG to 16.2 in less than 5 days and expect more.. Good luck, Ryan

These guys fixed my car’s leaking oil problems. The garage is clean now.

Great service

After experiencing a Hit-N-Run it was overwhelming to come into an agreement with the insurance policy agent for coverage,positioning me in a vulnerable placement.Concerned about how to manage the situation I searched for counsel with Mr.Jesus Carmona,I have come to know Mr. Carmona for 6 yrs now and haves assisted(serviced)me with other vehicular reparations, paint jobs, installments...I am glad to had searched for him he proficiently worked with the insurance adjuster helping me obtain a fair estimate appraisal for the needed repairs, Mr. Carmona goes above and beyond to accomplish customer satisfaction.

Had an electrical issue that has been diagnosed by multiple shops previously, including the dealership - they all wanted over a thousand dollars to replace a 'module that went bad' which was causing my windows not to work properly and my doors to not close themselves. The technician here pulled my car in and showed me that the fault with my Mercedes S550 wasn't in fact a bad module, but a module that needed to be reprogrammed/recalibrated. They took care of the problem while I watched, and didn't even charge me anything - they just told me to be sure and leave them a review online! So here I am! I'll definitely be back anytime my car or any of my family's cars need any work done! Thanks IDB!

After exhausting our local options we put the discovery 1 on a trailer and took it here. Most reviews were good so we thought we were lucky to find one only 5 hours away. We were mistaken. Maybe for maintenance work they would be ok, but to actually diagnose and fix the problem, I would never recommend them. The first time they had it for 2 weeks and $1100 later we had a tuneup, an ignition coil, new ground wire and spark plugs.... and a vehicle that still couldn't make it out of the parking lot. So keys in overnight slot again and it stayed for another 2 weeks. Both times my husband was told it was running well and they had been driving it around. Amazingly after one month and all the "driving" they did, we had 2 miles put on the truck and it still wouldn't get out of the parking lot. All of the things we had already replaced they replaced again... (ignition coil, oxygen sensor...) and wanted to keep it longer since they thought it was the mass air flow (had 2 sitting in the truck since we already went that route) and kept telling my husband the catalytic converters were blocked (3 months old... and would blow leaves across a parking lot). 2 days after trailering it home (another 5 hour trip there and 5 hours back) my husband talked online to a landrover owner who had similar issues. After checking the crankshaft sensor (as suggested) he discovered the 2 wires to/from the sensor were melted together. After fixing that problem it still "missed". So he went to look at the crank position ring and discovered a tine bent over. Because of this the sensor couldn't see it and was missing. After gently bumping the tine back up into place the sensor saw it and the missing stopped. It is running smoothly and perfectly. Now he just has to figure out why, after they rewired it, the front windows wont roll up or down, and the front sunroof won't either. I am not saying these people didnt want to fix it, I am saying that they should admit when they don't know and quit being parts replacers instead of mechanics. Also their master mechanic never seemed to be around, which makes me wonder if he was would it actually have gotten fixed. If you need a tune up, then this really doesn't apply to you but if you need a problem diagnosed you might want to think before sending it here. $2000 later and still not running any different when you pick it up, you have to ask if it is really worth it.

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.

I hired this company to restore the interior of an antique Cadillac the work at first was good but as the job progressed became very poor to the point of not even finishing buttons fell off dash faded and curled up. Tried calling them for months could not get a return call sent certified letters they ignored them finally gave up and hired someone else to correct the poor craftsmanship I would not hire this company to work on anything I was proud of owning except for maybe a lawnmower seat