I was ready to leave Loyd Park in Grand Prairie and the front air leve... read more I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken
Great service, fast turn around, friendly people. I used it twice ... read more Great service, fast turn around, friendly people. I used it twice for small repairs, and both times my car was out of the door within an hour. Strongly recommend.
Here's a little heads up..... My car broke down in the drive way of th... read more Here's a little heads up..... My car broke down in the drive way of this shop when I went to get my tire fixed. I was charged $700 for a repair on the computer that I later learned I could have COMPLETELY REPLACED for $330 The next day on my way home from work the check engine light came on. Surprisingly he told me what was wrong before he ever even popped the hood? Psychic or sabotage??? Hmmmmmm I wonder. For this new problem that mysteriously appeared the very next time that I drove it after he worked on it, I was quoted a price of $150, for a part that we purchased from Autozone for $8.99, and was replaced in about 15 minutes.....The car left the drive way after over $700 in repairs, and died in the next door neighbors driveway the next day. We were offered no warranty on the work that Jimmy did, we didn't even receive a receipt. If you break down in Ennis Texas PLEASE PLEASE RUN don't walk RUN as fast and as far as you can in the other direction from this man and his shop so that you don't get taken the way we did. I had only minor repair issues with this vehicle prior to this, and would NEVER have used anyone except my regular mechanic work on it except he was out of town when this happened. I have never had an experience of taking a car to a mechanic and it come back in WORSE condition than when we sent it in. I honestly 100% believe that this man not only totally me on the repair, but also tamper with my car thinking I would be a sucker and bring it back to him to do the repair thereby putting the safety of me my husband and our six small grandchildren at risk. RUN!!RUN!! RUN!!! anywhere but here I wouldn;'t take my granddaughters Barbie car in to this guy to get fixed.
