Western star service near Irving, TX

The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.

They repaired a cluster and a torque converter

I was a customer for a very long time until You started using predatory practices. I’m out . I noticed other people doing the same thing . It’s a shame .You had such a good rep and well now you just don’t.

Kinney's always seeks to provide the best service possible. Part of that job is to spot problems and get them repaired. When people just do oil changes and NO MAINTENANCE they get big repair bills or at least they get asked to repair the vehicle in order to make it safe to drive. I see reviews where some folks think that being asked to keep their vehicle in GOOD repair is a bad thing.. they are very shortsighted to do that- just fix it when it breaks.

I have a Porsche 911 turbo transmission that has a known defect. Porsche does not warrant the problem an according to them there is no fix. Their guidelines are to replace the transmission. 18,000 dollars. I found Joe and eurofix on a Porsche forum where another owner had his transmission fixed by them. I called Joe and he said he could repair my car. It is not easy to transport a car to mechanic 700 miles away but Joe's confidence and professionalism put me at ease. I have my car back and it is running great. Thanks Joe Gabrel L.