Buick service near Katy, TX

I brought my car in for a new battery bc I was getting on the road and the voltage reading dropped to 12.4. They told me it would be a little over an hour. I called at 2 hours and the rep that had my car was supposed to call me back and never did. I finally got my car back after 3 hours. When I was driving back to Houston the voltage again dipped to 12.4 so I called Monday morning. I asked if they ran the electrical test after replacing the battery. He said they should have but it’s not with my invoice. He would check w the mechanic and call me back. No one has called.

After calling all over the place, Universal Transmission was the only place that would clear and reset the codes on my wife's BMW After doing so, the guy helping me told me that cylinder 4 was misfiring and that it was probably the ignition coil. After I replaced it, the car worked perfect. I highly recommend UNIVERSAL TRANSMISSION. Thanks guys!!!..

This is a great place to get your car's alignment fixed. The service was prompt and very reasonably priced. All my questions were answered and I actually understood what they explained to me :)

Maurice has always and completely deliver excellent customer service. I have been going to Maurice for years. I wouldn't change it for the world. He uses good quality products and gets the job done in a timely manner. I walk away satisfied every single time. He and his workers demonstrate good customer service skills and is very patient. Respectfully, Kim Blaze

My service visit with David's Auto Collision was great! Muriel and Victor really took care of me, both of them really made my visit pleasant. Muriel and Victor was very polite and professional and displayed great customer service overall and did an outstanding job with repairing the leather on my driver seat and console. The dealership wanted to charge me over $2000 for my Infiniti FX35. Glad I found David's Auto Collision great work and a lot cheaper then the dealer.

Went in for a M/T fluid change and they did a great job. My car felt like it was shifting better as soon as a left the parking lot. They have a nice waiting area with free wifi and coffee so hanging out for a little bit was pretty relaxing. I will definitely be a returning customer.

We love Happy Karz! My family has come here for at least 10 years, and now my husband and I take both of our cars here. Always great service and fair prices. People we can trust!

Awesome experience friendly honest knowledgeable straightforward.

Great Repair shop! I brought my car in and the turn around time was fast, price was fair, and car feels great! WIN WIN WIN all around

Great people, good prices, quality workmanship

Chris did what he said he would do. He came to my car, he was on-time and polite. He told me my options and explained his troubleshooting methodology. We decided to go with just battery cables and new connectors. Could I have done this myself for much cheaper? Most likely. But I don't know a thing about cars and don't have tools, rags, time, energy and all that other stuff that one might need to do that. He even gave me some tips in case my starter were to ever go bad and some signs to listen for to possibly differentiate a bad starter from a loose connection. Will I use him again if my car won't start? For sure. Do I recommend him? Absolutely.

Save big on your auto repair.the whole job was done in less than 3 days and saved 45% .

I found the details of this place over the net. Wasn't sure when I first arrived and left my car repairs. But the gentleman (Mr JR) who worked on my car was extremely good at his job. He performed a thorough checkup, found the root cause and fixed my car. I would definitely recommend his workshop for Transmission related issues.

great job. very professional. quick installation

They have worked on a 2006 Mini Cooper of mine several times and had nothing but positive experiences with them.

I have taken my car to Alex Collision Center for repairs covered by Allstate and also State Farm Insurance and had excellent cooperation between the inspectors and the mechanics. Because of this, I have taken the car there for general maintenance and also had a good experience. The service has been very good and the costs are reasonable.

Came in for transmission service January 2017 and was told it would cost $600 to look at the transmission. I paid cash, got a hand written receipt, and I told Daniel (manager) to call me with an estimate. He calls me for with the initial estimate of $5000 less the $600 so $4400. I told him to wait for repair so I can talk to my wife, and that I’ll call him the next day. I called him the next day, and he said he’s completed repair of the car. I told him I did not agree to start, so he starts lowering the price to $3200. When I go pickup the car the next day, he tells me one of his porters got into an accident with my car (they said it was the other driver’s fault, which other driver said he was the porter’s fault). Long story short, I ask for owner’s contact info and he says it's private. I contacted him 17 times to get my car fixed (January to end of March). Car was left at the shop for over 1.5 months (tires went low). After which I took the car home and also inspected the transmission and found out the transmission dust cover was missing. I came back immediately and Daniel said he would not install the dust cover & claims it was missing before the repair which he also admitted that he would contact me if anything was out of the ordinary during the repair. After 3 months, Universal finally fixed my car due to the collision but with a very bad paint job/bondo work and missing/broken parts which I had to go back/forth to get fixed. Buyer beware of always negotiable transmission prices and no dust cover being re-installed. If they get into a collision with a customer vehicle, they never gave me their owner’s contact information and their shop insurance to make a claim after repeated requests, so I doubt they are insured. It’s also interesting that my $600 initial cash deposit is not included on my final receipt (only the $3200).

If I could give this place more than 5 stars, I would. THEY ARE SIMPLY THE BEST AND MOST KNOWLEDGEABLE WHEEL REPAIR PLACE IN HOUSTON!!!! When I first came to this establishment, I was not knowledgeable on wheel/rim repair. Be that as it may, I desperately needed two rims fixed on my Lexus truck after I unexpectedly hit a curb. From the minute I walked in, the staff was courteous and answered all my questions, and trust me, I had a million. Needless to say, they were patient with me and walked me through the entire process that would take place in fixing my rims. EVERY questioned I asked Tracy, the “front desk receptionist” I believe she was; she followed up and asked George, and his abundance of knowledge calmed ALL my concerns. I expressed to Tracy I worked in the medical center so I could get my vehicle after my workday ended, and she said it was not a problem. At the close of my work shift, Tracy called to say my truck was ready. Unfortunately, I expressed to her I didn’t have a way back to the facility. (This is where the MAGNIFICENT customer service takes place.) Tracy told me it wasn’t a problem and arranged transportation for me to get back to the shop. The fact she went above and beyond for me distinguished this place really cares for its customers. In conjunction with their remarkable customer service, the craftsmanship of their repair personnel is superior! The repair they did to my rim erased the fact I ever it a curb. It was like the rims were brand new once again. I can say without a shadow of a dought the exemplary service I received at this shop made me a customer for life! I will undeniably recommend them to my family, friends, and coworkers. Thanks again, Houston Wheel Repair; you all rock!

great service and really affordable

Stay away from Antoine location in Houston, Texas!!!!! They had my daughters car for 13 weeks! They made her prepay to take the car. It was a run around for 13 weeks. Lie after lie after lie. Today we sat in the shop for 4 hrs. We were not leaving until we got the car. We were not the only hot customers demanding their car either. One was an HPD officer. They are also operating under 2 names. They owners phone was not working. I have never experienced liars like this group. It is a family run business. Father, son and his wife. Con artist. They use a cell phone, no business line in the place. The son was dropping F bombs at me! They do not have any capital to buy parts or basics. We had to go out to buy their parts. They collected her money in advance too. I rate them an F-! Next morning car not running! She has given them $2500.00!!

Run!!!!

Used these guys MANY times always great service and prices they are always my FIRST AND LAST call i make when looking for parts!

My vehicle had misfire code, I took it in they repaired it and it was fine for a while but then I had the same issue just over a week ago I took it back they said it was a faulty coil. They warranted the work but, the check engine light is on again and it’s the same issue!!! This place was recommended to me so that’s why I went but I live about 45 min away and I’m afraid my vehicle will not make it.

This was a very unacceptable experience today, Sunday Dec. 15, 2013. My boyfriend dropped off his car here to get a brakejob, and someone took him home since it would be an all day job. The person told him he would pick him up when complete. I came by to simply get an oil change they said would take an hour. I searched for others on 1960, but there were none so I returned and was told 45 minutes this time. So I entered the waiting room and a fellow was talking on the phone at noon saying he'd been there since 9 for an oil change. I looked in the repair area and saw 2 teenage boys in their shorts and one slightly older guy in long pants being the only workers. I went to the desk and told them that after 45 mins. I would get my key and leave whether or not they had started. They completed mine but failed to turn off the maintenance reqd light. Later around 5:30, as I was going to my last tango practice of the year, my boyfriend called to come all the way to Cypress to pick him up since they never answered the phone to do so. About half way he called and said someone was on the way. Then called again saying he had to find a ride with a neighbor because no one showed after he waited for 30 mins outside his house in the cold weather. VERY unprofessional, not answering their workphone or following thru on the pickup. This ruined both our evenings!! Susan Young

You all literally scammed me out of monies. I brought my car there to get a diagnosis on my AC because it was no longer working. The tech ran a scan, then recharged the freon ($270) only to tell me that the compressor was no good. Mike presented me with a quote of $2500 to replace it, parts and labor. From there, I took my car to another shop whom ran a scan and diagnosed the problem to be the pressor sensor. They charged me $340 for the scan, to replace the sensor, and recharge my freon and the AC has been working ever since. They also told me that you all should have know that it was the sensor before recharging the refrigerant. I will never return to your shop because I do not trust you. The same thing happened when Mike was on vacation and I brought my car in to have a water hose replace. You all did a bypass on my auxiliary water pump. I was told that the part had been discontinued and that the bypass was the work around per the dealership. Well, I called the dealership and was told that was not true as well and that bypassing the pump cause problems. When confronted with this information, after coming back from vacation, Mike insisted that only the hose had been changed which is not true. You all are not to be trusted and I will never refer you business.