I'm a regular there at WTMS, I run my boats hard, and constantly screw... read more I'm a regular there at WTMS, I run my boats hard, and constantly screwing something up... It's my luck. I keep this man in business for sure haha. Let me say I've lived in Montgomery Dobbin area for 13yrs now. I fish ALL the time, fresh water and salt water. Watercraft mechanics and shops have come and gone in this area, I've used every last one of them, this one Water Toys Marine Services is my go to, my #1 no matter what the issue is, hands down! I've been using them for every bit of 5yrs. Jason, Taylor, and Chad are all outstanding mechanics. Not only that they are very honest, upfront and fair - something that's extremely hard to find. I've even taken the guys with me to check out a boat and jet ski that I wanted to purchase. Extraordinary group of guys! Over and over I've come to the shop thinking my bill would be incredibly ridiculous by expensive parts or repairs but they have always been very reasonable.THIS IS WHAT YOU NEED AND WANT IN A MECHANIC! No matter how long it takes to get to my boat or boats worked on I will always wait because it's ABSOLUTELY worth it!! Owning multiple boats 1.Your always in the shop for something 2. You also have a back up for when one is in the shop. I've had my off shore boat completely re-done by these guys to little fiberglass fixes, touch up paint, installing whatever I'm wanting or needing, even some pretty good ideas for different cool fishing additions.The other man on here crying & complaining like a toddler about his fiberglass must have clashed with these guys. I really cannot see how, however, he must have been very hard to deal with or one that would never be happy no matter what the guys did. I'm telling you something pissed the guys off, I can say that without a doubt that they would have done anything possible to resolve any issue or to make this man happy. I'm personally given outstanding service every time still after this many years and have witnessed it on numerous occasions with other customers when I'm at the shop picking up or dropping off.
According to reviews they might be OK motor mechanic. But do not even ... read more According to reviews they might be OK motor mechanic. But do not even think of going there for fiberglass repair. They were supposed to repair damage done by our 3rd party contractor to our large fiberglass box and gel coat over the repairs. The fiberglass patch was OK, but they coated the gel coat directly over the existing gel coat without doing even remotely a good job of surface preparation in advance. Gel coat was applied directly over the existing un-sanded dirty gel coat. Needless to say we were able to chip off the new gel coat with your finger nails alone as it did not adhere to the old fiberglass surface. Also according to photos, it appears they applied gel coat out in the open during the winter. Also surface was bumpy (poor spray and spayed over pieces of dirt) and not smooth. We sent photos and told Jason about this. Round 2: He sent a worker out to "fix" the problem. Instead of fixing it, he made situation worse by pulling box out into dirt at our property and spray on top of the section (I picked at with my fingernail) out in the weather during January with no surface preparation. Result was no better gel coat adhesion even in that one spot much less the rest of the box and now 3 large drip marks. Round 3: We sent more photos showing very poor workmanship and Jason himself supposedly was to go out and take box back to his shop and make proper gel coat application. Instead someone hand sanded with coarse sandpaper the small 1" by 2" area as well as the 3 large drips and spray painted the gel coat over this roughened area with the box still on our dock over the lake and inside a wooden skirt. The result was an even worse looking gel coat now with rough over sprayed areas and a not even remotely smooth area where they applied the new layer. And of course they still did not fix the underlying problem of spraying over unsanded and dirty original gel coat. We took photos again and sent to our contractor who forwarded them to Jason. They claim we are "too picky" and we are finished with them and their sloppy work. We will now take our box instead to Northwest Fiberglass. They know what they are doing, are Better Business approved and have great reviews. Do yourself a favor and do the same if you are looking for fiberglass repair.
I'm one that really does not write reviews but I do pay attention to t... read more I'm one that really does not write reviews but I do pay attention to them. After everything of mine that Jason has tore apart, completely rebuilt, to even a simple oil change this man deserves a review! Extremely hard worker, always willing to help out in any way that he can. I have had to call him after hours because I was stranded out on the lake. He said give me about 45min to finish dinner with my family & I will be there. Wonderful family, even his daughters help out. I would much rather help a small business than taking any of my stuff to a dealership! Dealerships often screw you by coming up with everything and anything wrong with your boat. After observing Jason's work ethic & knowledge I can't say that I would feel this comfortable with anyone else! Yall take your business to him, you will not be let down.