Ram service near Katy, TX

I brought my car in for a new battery bc I was getting on the road and the voltage reading dropped to 12.4. They told me it would be a little over an hour. I called at 2 hours and the rep that had my car was supposed to call me back and never did. I finally got my car back after 3 hours. When I was driving back to Houston the voltage again dipped to 12.4 so I called Monday morning. I asked if they ran the electrical test after replacing the battery. He said they should have but it’s not with my invoice. He would check w the mechanic and call me back. No one has called.

My service visit with David's Auto Collision was great! Muriel and Victor really took care of me, both of them really made my visit pleasant. Muriel and Victor was very polite and professional and displayed great customer service overall and did an outstanding job with repairing the leather on my driver seat and console. The dealership wanted to charge me over $2000 for my Infiniti FX35. Glad I found David's Auto Collision great work and a lot cheaper then the dealer.

Awesome experience friendly honest knowledgeable straightforward.

Chris did what he said he would do. He came to my car, he was on-time and polite. He told me my options and explained his troubleshooting methodology. We decided to go with just battery cables and new connectors. Could I have done this myself for much cheaper? Most likely. But I don't know a thing about cars and don't have tools, rags, time, energy and all that other stuff that one might need to do that. He even gave me some tips in case my starter were to ever go bad and some signs to listen for to possibly differentiate a bad starter from a loose connection. Will I use him again if my car won't start? For sure. Do I recommend him? Absolutely.

My vehicle had misfire code, I took it in they repaired it and it was fine for a while but then I had the same issue just over a week ago I took it back they said it was a faulty coil. They warranted the work but, the check engine light is on again and it’s the same issue!!! This place was recommended to me so that’s why I went but I live about 45 min away and I’m afraid my vehicle will not make it.

You all literally scammed me out of monies. I brought my car there to get a diagnosis on my AC because it was no longer working. The tech ran a scan, then recharged the freon ($270) only to tell me that the compressor was no good. Mike presented me with a quote of $2500 to replace it, parts and labor. From there, I took my car to another shop whom ran a scan and diagnosed the problem to be the pressor sensor. They charged me $340 for the scan, to replace the sensor, and recharge my freon and the AC has been working ever since. They also told me that you all should have know that it was the sensor before recharging the refrigerant. I will never return to your shop because I do not trust you. The same thing happened when Mike was on vacation and I brought my car in to have a water hose replace. You all did a bypass on my auxiliary water pump. I was told that the part had been discontinued and that the bypass was the work around per the dealership. Well, I called the dealership and was told that was not true as well and that bypassing the pump cause problems. When confronted with this information, after coming back from vacation, Mike insisted that only the hose had been changed which is not true. You all are not to be trusted and I will never refer you business.

STAR AUTO ACCESSORIES is your one source of aftermarket needs for your car or truck; very conveniently located at crossing of US-59S & Inner Loop I-610W, attends Houston and vicinities customers on personalized basis. With origins on 1982, we at this family owned and operated business are committed and proud to give only our best in customer service and care. Our web site is very user friendly and lists many items we may help you; we suggest you to go to www.StarAutoAccessories.com

Payne's has been serving the Houston area since 1973. We are a full service automotive maintenance and repair facility. We service passenger vehicles, light duty and medium duty vehicles whether gas or diesel. We welcome retail customers as well as commercial and fleet accounts.