Windshield repair service near Katy, TX

I finally got my husband to take his car there and they fixed the problem quickly at a very reasonable price. He's now totally convinced to return in the future.

You guys are the BEST! Keep up the good work! Knowledgeable staff at reasonable prices...what more can we ask for?

WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!

great job. very professional. quick installation

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.

Are you looking for the Best Independent Audi, BMW, Mercedes and Lexus Automotive Shops in Houston, Sugarland, Katy or Clearlake? Our staff work had to earn your trust and confidence. Our advanced tools and diagnostic equipment can do anything from diagnosing to programming ECU units and computers in your car. We ensure our Technicians have the best tools in the industry to properly care and diagnose your vehicle. We provide same day service on most vehicles and services without compromising in the quality of work we provide.

You have to count on your car. At 1st Choice Auto, we can maintain the safety and reliability of your car. Our auto mechanics are trained to perform recommended maintenance services for most vehicles. We have a wide range of auto repair services, you can count on 1st Choice Automotive for your repair needs.

AUTO REPAIR AND MECHANICAL REPAIR. COME SEE WHY WE ARE THE BEST AND HAVE REPEAT CUSTOMERS!!

Payne's has been serving the Houston area since 1973. We are a full service automotive maintenance and repair facility. We service passenger vehicles, light duty and medium duty vehicles whether gas or diesel. We welcome retail customers as well as commercial and fleet accounts.