I took my car to this shop which was provided by my insurance. first o... read more I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.
Need quality work at a fair price. This is the place to be. I have use... read more Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX
Brought my car in to have it looked at for why I was told by Firestone... read more Brought my car in to have it looked at for why I was told by Firestone my shocks and struts needed to be replaced in the front and rear of my car, was going to charge me around $1200.00 to do so. Found out that the Shocks and struts were not the problem, was only the Upper Control Arms in the front of my car. They saved me about $1000.00 on solving a problem that would not of been solved and taken care of by Firestone. Also had my Washer Fluid Pump replaced cheaply and quickly when pump was not working at all. Also was informed of my serpentine belt needing replacement and my inside door handle on my driver side needing to be replaced due to the plastic piece being broken, but finding the cheapest price for the same part, including labor than anyone else after researching. This shop is highly recommended for its work efficiency and accuracy as well as being affordable.
