Mufflers repair service near Long Point, TX

Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!

great job!

I would like to use this opportunity and thank you for your help! You are great!

I have no idea what their workmanship is like, I never made it inside the place. I called, while at work, twice with no answer (11am), that's fine, maybe their in the shop. Left a message with no return call. After 2 hours of waiting, I call again, this time some answers rudely, "hello!". I reply, "is this katy muffler shop?". He replies "ugh yeah!. I say "maybe you should say that when people call you." and hang up. 1 minute later, calls me back asking me if I have a problem...to wich I reply "yeah you should have customer service lessons." Wrong guy...guy I will be writing bad reviews wherever i can and telling everyone within ear-shot to avoid this place like the plague. You cannot expect to get new customers from phone calls, if this is the way you treat people.

After double checking repairs, air and brakes are working. Thanks Mike.

This is the first mechanic in more than a decade that I have found to be completely honest and reasonable. We have a Honda, a Ford and a Mitsubishi and all three cars are serviced by Paul and the mechanics. Such a nice, and honest service and dependable. Several times, Paul did not charge us to verify timing belts and some of the other "problems" other shops found. Once you experience their service you will never go anywhere else.

These guys fixed my car’s leaking oil problems. The garage is clean now.

Very professional atmosphere. The personnel was kind to bring me home due to the delay of parts. Will recommend this store to all my friends and fb post as well.

Save big on your auto repair.the whole job was done in less than 3 days and saved 45% .

I found the details of this place over the net. Wasn't sure when I first arrived and left my car repairs. But the gentleman (Mr JR) who worked on my car was extremely good at his job. He performed a thorough checkup, found the root cause and fixed my car. I would definitely recommend his workshop for Transmission related issues.

great job. very professional. quick installation

You all literally scammed me out of monies. I brought my car there to get a diagnosis on my AC because it was no longer working. The tech ran a scan, then recharged the freon ($270) only to tell me that the compressor was no good. Mike presented me with a quote of $2500 to replace it, parts and labor. From there, I took my car to another shop whom ran a scan and diagnosed the problem to be the pressor sensor. They charged me $340 for the scan, to replace the sensor, and recharge my freon and the AC has been working ever since. They also told me that you all should have know that it was the sensor before recharging the refrigerant. I will never return to your shop because I do not trust you. The same thing happened when Mike was on vacation and I brought my car in to have a water hose replace. You all did a bypass on my auxiliary water pump. I was told that the part had been discontinued and that the bypass was the work around per the dealership. Well, I called the dealership and was told that was not true as well and that bypassing the pump cause problems. When confronted with this information, after coming back from vacation, Mike insisted that only the hose had been changed which is not true. You all are not to be trusted and I will never refer you business.

I have been to several auto repair shops in Houston and this one is absolutely the worst of them, by far. So I wanted to do a simple state inspection on my car, which runs very well without any noise or problems. Their behavior was so rude, unprofessional, and dishonest and they wasted my time by making me visit four times without finishing a simple inspection although they charged me for that. First time I went there, "their machine was down" so I came back the day after. After several hours of waiting, the rude staff told me that my car needs a CV axle replacement that costs $400 and without that replacement, they won't pass the inspection. (Note: CV axle is not even part of the state inspection!) But regardless of that they charged me for the inspection service and they gave me a 10-day grace period to fix this axle and come back to finish the inspection for free. So I replaced the axle in another shop for $250!! and came back the next week to finish the inspection for free as he promised me. But guess what? "The machine was down" again so they asked me to come back the day after. Finally, I took my car for the forth time and he told me "their machine is still down" and I need to take my car to another shop in order to catch the registration deadline. But I have already paid them for the inspection. When I complained, they just denied the whole story and whatever he already promised me to do. VERY RUDE! I do not recommend this shabby shop to anyone. I wish I could rate them zero stars.